“Purchased a new setup after 15 years. Stuck with the Sony Bravia series with Sony Soundbar. The rep (Jeremy) was more than helpful. Knowledgeable, patient, friendly, and was honest in his product assessment. Request him for any media needs. This was the West Hartford location.”
“My refrigerator stopped working a couple days ago called up Rent-A-Center Middletown spoke to Sonia not only did she hook me up with a fridge that fits the space better but matches all of my other Samsung appliances better than my current fridge ever did. And she got it delivered to me in 48 hours because my fridge had broken. 10 out of 10 will go back to Sonia when I need to replace my stove which should be pretty soon. Louis and Devon came to deliver they were on point they were very quick they were very gentle didn't hurt a single thing. Big fan will be back.”
8:30AM - 5:30PM
290 Pratt St #11, Meriden
Computers
“Had my laptop repaired here. Although I paid a little bit more than I expected, they did a great job. It took quite a while to source the parts from MSI, but they ordered the parts while I kept my laptop. It's running better than it did when I bought it”
“We came in on Saturday 11/15 around 12:30 and had an associate by the name of Echo help us. He was wonderful, very patient with all our questions and if he didn’t know the answer he went to find it. He didn’t rush us and had great customer service on a busy Saturday afternoon. As soon as we came in he greeted us and helped us get two phones and watches. We were very impressed on the entire experience.”
“Came on for a modem and a router. There was an issue with the SKU/inventory on the item I needed, but the team did their best. Hidayah, Mahi, and Matt all took the time to actually figure it out. Matt went above and beyond too, walking me through options and getting my membership sorted so I could actually get more value long-term instead of just making a sale. No pressure, no nonsense, just solid customer service.
Definitely appreciate the help and I’ll be coming back.”