“I've been coming to this post office for a little over a year - most of the time I go once a week - & from the very first visit and on; I have received nothing but kindness, maturity, great conversation, and I always leave smiling... Every single time.
Ashley, Dave, & Major make this location the best in town; probably even in the state (I truly mean that).
The building is smaller then most post offices but it makes up by the atmosphere and quality of experience on the inside. It's in a very convenient location; & somehow, they are always stocked on the best stamps ?”
“This is the best USPS office i have ever been to. The staff are really listening to me patiently and trying to help me, using their expertise. No wonder there are many good ratings on google map. Definitely use this one over others.”
“Colby is amazing he is always pleasant and professional. I've been in there with some pretty long lines and he continues to smile! He makes this location great to go to.”
8:30AM - 12:30PM
70 Waterbury Rd, Prospect
Post Offices
“The post office in our town is the greatest. The nicest folks behind the counter in all my dealings with them, and I've been a customer for 35 years. Luis, Oxana, Scott, and Shaneeta are the best. It seems like they can't do enough to help. Passports, packages, etc. All good.”
“The rating to this post office is inaccurate af, should be a 5, and some people shouldn’t be allowed to rate businesses especially if they don’t know how to spell fgs!!! This is BY FAR THE BEST post office around!! Everyone from the, managers Melody and Joe (assisted me regarding a missing package) to the front Troitenaya, Sandra, and Ortega (who work hard and deal with the public with integrity and grace, as a team)!! They are family to me because I choose to go to THIS location instead of the horrible Derby post office. I get all of my business done here and they always know what to do and how to do it. I absolutely ADORE them and will stand by them! I have personally seen ALL of them deal with the “lovely” public and let me tell you, it’s not easy but somehow they remain professional and kind. Never have I ever seen them be “rude” or any other ridiculous lie I have read. Don’t believe everything you see especially by people who aren’t reliable sources. I go to this location at least 3-6 times a week so I’m a reliable source. Trust me! I only wish they had a self package check-in to help when the line is busy. THAT is my only wish and it’s not a complaint js it would help (but it is kinda small so I understand) lol. Thanks Ansonia post office family for all of your hard work and all you do!!!!”
“Bhar did an exceptional service. I went there for passport service and at first I dont have my updated driver’s license with my new name (cant make a schedule at dmv because of real id applications) so she denied me though I have all other requirements based on the passport website. I understood since she’s only following the rules and doing her job. Later that day, she called me (i wasnt gonna answer that unknown number but i did) and said if I could come back since I have other requirements to move forward for passport application. Therefore, I went back that day and processed my application in timely manner, and within 2 weeks I got my passport even it’s not expedited.
Big thanks for your service and your help, I will come back for more passport application in the future. I dont usually do reviews but you deserve to be mentioned. :)”
“A wonderful experience! I brought Pam many , many special gifts that needed to be weighed and mailed. She was so patient and kind! I will go to Stevenson Post office for all my needs! The best!”
“They're always so friendly and there's very rarely a line. They're also very helpful when you're mailing something you're not used to mailing.”
“The woman working was very helpful and went out of her way to make sure my package was shipped as cheaply as possible, and even put cute Christmas stamps on it instead of regular stamps because it was Christmas gifts inside!”
“Anytime I go into this post office. They are nothing but friendly. Always smiling. I live in Waterbury, but I will go out of my way to use that post office today I needed help. I had tremors and Zachariah filled out everything for me and I so appreciate it. Keep up the good work.”
“I had to ship something out ASAP for work, and caught wind of this 15 minutes before this USPS closed. I came in, very flustered, and Annemarie (I hope I spelled that right!) was very helpful! I was scrambling and everything I needed was figured out. Prices are reasonable and shipping time is quick. Thank you!”
8:30AM - 12PM
95 Fountain St, New Haven
Post Offices
“Both people who helped me were not onlympstiemt but very kinda and personable, I don't know why this place doesn't have a 5 star when it comes to customer service, best USPS experience I've ever had”
“My daughter and I went there on a Saturday to apply for her new passport. The woman who helped us was so nice, friendly, and helpful. She made a potentially stressful time calm and pleasant. I wish I had gotten her name. It was the best experience we had in a post office in a very long time.”
9:30AM - 12PM
40 Forest Pkwy, Shelton
Post Offices
“What a pleasure it was to deal with this Post Office. I had a problem with a package that was addressed wrong. They found the package and pulled it off the truck before it was returned. they then delivered it to the correct address. Never once did I get a negative vibe or was made to feel I was not important. I whish more people were like these employees that helped me.”
“I’m writing this review based solely on Shirell! She is absolutely the BEST! There was an incredibly rude lady when we first walked in. We had a passport appointment for 3 people and I simply asked where to go. She snapped at me to go to the front and said “I’m leaving”. And that, she sure did. With a full line of people waiting to mail packages and 5 passport appointments, the rude lady walked out and left Shirell with it all. Well, she wasn’t needed anyways! Shirell got the line down and handled all of our passports- WITH a smile on her face! Shirell is professional, personable, diligent, and the Trumbull Post Office is so lucky to have her! Thank you, Shirell!”
“Dang that’s a lot of bad reviews….so im the only one that thinks they are awesome in the post office??♀️ and my mailman the old guy is very sweet and has good manners and conduct I’ve never had an issue I guess how you treat people that’s the treatment you get back…”
“This past weekend one of our packages was mistakenly delivered to another address. The package was a dress for my daughter’s homecoming dance. After reaching out and trying to locate the package, the postal office and all their workers truly got together and worked hard on making this right I have a happy 16 year-old at home, all thanks to them not giving up. I truly appreciate it.”
“Shoutout to Marcie & Cat from Seymour USPS!!! These two went above & beyond to get my package to me after noticing it was sent in the complete wrong direction. The ladies at this post office are truly dedicated and went above and beyond for a complete stranger! Thank you for being so kind and helping me out :)”