Had an appointment for the Genius Bar. Was ignored and others with walk ups/later appointments taken before me. Very disappointed
August 2023
Circumvented AT&T’s security policy and financed a device to my name without authorization. Went in person on 8/20 and learned that an unauthorized user can add devices to a plan they are not an account holder for. I’ll be filing an inquiry to investigate their sales practices and will report to the BBB.
August 2023
Somebody in the freaking store should be able to replace a water damaged charging port on an extremely expensive Ipad. Its ridiculous. There advice is to me to to buy a new one.. There is a million employees in the store and all of them are commission based salesman. Not a single actual technician who can make an actual... read full comment
