Carhartt, a renowned workwear brand, opened its doors in The Shoppes at Evergreen Walk on July 31, 2015, joining the esteemed company of L.L. Bean and Munson's Chocolates. Serving the hardworking people of Hartford County, Carhartt caters to a diverse clientele, from tobacco farmers and weekend warriors to business professionals. The store offers a wide range of products, including jackets, beanies, t-shirts, hoodies, and work boots, catering to men, women, and children. Customers praise the knowledgeable and friendly staff, who are always willing to assist in finding the perfect item or ordering a specific size or color. The store's small size is compensated by its well-organized layout and clean, inviting atmosphere. Shoppers often recommend visiting during the changing of seasons to take advantage of great clearance deals. One customer's experience exemplifies Carhartt's commitment to customer satisfaction. After a zipper on a cherished jacket broke, the salesman, Rob, advised the customer that Carhartt would likely fix it at no charge. True to their word, the jacket was repaired and returned, showcasing the brand's dedication to standing behind its products. Overall, Carhartt in The Shoppes at Evergreen Walk has earned a reputation for providing a world-class shopping experience, with knowledgeable staff, a diverse product selection, and a welcoming environment that caters to the needs of hardworking individuals.
This particular stores customer service was amazing . I was from out of town and had a faulty boot with me. I showed them the receipt, and how the boot wasn't that old. They pointed out how it was defective and replaced it for me. I'm very grateful for their staff and their knowledge.
March 2024
My old Carhartt J97 jacket had a broken zipper. While shopping for a new one I was advised by Rob, the salesman, that Carhartt would probably fix it no charge. He shipped it out for me and I got it back yesterday with a new zipper! Lost a sale but kept a customer.
August 2023
They have most Carhart clothing you could want. Mostly, go for the clearance items. You need to hit it at the right time. Usually, changing of the season is best can get great deals then. The employees are helpful and nice there.