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“Shoutout to Ives Bank Southbury. The current branch manager is the best thing to happen to this branch. Her name is Kristen Cavallaro. She is a young, ambitious, intelligent and kind soul. She deserves high recognition. She's willing to go the extra step in customer care. I have the utmost regard for her ambition.”
“I have had only good experiences dealing with the folks at the Southbury branch. They have been most helpful in settling some accounts of my deceased mother, and helping to transfer money to set up a checking account for me.”
“I have 4 accounts and 2 mortgages with NSB. I love them! The employees are helpful and respond to your issues immediately. I highly recommend banking with them, and have brought a few non profits I volunteer for to the bank.”
“Very welcoming. Home town feel. Knowledgeable customer service staff. My experiences there for the last 12 years has been above my expectations.
This branch has little personnel turn over so everyone there knows you by name and goes above and beyond to support your banking needs.
Highly recommend this bank and branch location.”
“Chase bank is like no other bank. Their customer service is absolutely amazing. I have gotten hacked three times since I have been with Chase, and they have helped me each and every time without question they sat there with me and they filled out all the Paperwork so my information and money would be safe
Thank you, Chase staff you guys are wonderful”
“They must have a new team in there because I went in for the first time and the people were not only super nice and amazingly helpful but they stayed late to help me. I walked in at 3:50 and they closed at 4pm and there was a line of people in front of me. Will go back again. My only complaint is the driveway is hard to see the way the trees are growing in front of it and its easy to miss but luckily they have a back way in from the next road.”
9AM - 3PM
363 Main St S, Southbury
Banks
“As an account holder with Ion bank, I must say I am very pleased with their services and customer service. On the rare occasion that I've had an issue, it has been handled quickly easily and satisfactorily. They make everything so easy. This is the same type of service that I have enjoyed with small banks and credit unions I've used previously. My only regret is that now that I'm moving out of state they do not have branches there. I highly recommend them and would again mention their excellent customer service throughout all branches and service levels!!”
9AM - 5PM
100 Main St N, Southbury
Banks
“I have been banking for 40 years with various banks for personal and business needs. I have found it more and more frustrating and less personable. Lucy and Jillian from the Southbury branch went above and beyond to help me with a multitude of needs. I have been so very impressed with their knowledge and excellent service. It has truly been a pleasure thanks to them.”
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“Need to move on with new technology. People working for this credit union seem very unhappy and rude. I don’t know why but I feel they are not happy there. So maybe they need customer service training or leave. I found it funny they deny loans because of the ratios. If we would not need a loan to close gap of the ratios we wouldn’t ask. Funny, if you have money we can borrow, but if you need money you can’t. Just found this hilarious.”