Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The Salon at Ulta Beauty provides a range of hair, skin, makeup, and brow services, with the option to book appointments online or walk-in. Customers praise the exceptional customer service, with the district manager Eliza and sales associate Raquel going above and beyond to ensure a positive experience. However, some customers find the persistent credit card sales pitch at the register to be a deterrent. Overall, Ulta Beauty provides a wide selection of beauty products and salon services, with a focus on customer satisfaction.
I went to get my eyebrows waxed by Iris yesterday. She was super sweet, quick, and did an amazing job. I’m very particular with who does my eyebrows and this was my first time seeing her - I will definitely be coming back to her!
December 2025
They need better staff here ones that acknowledge customers and don’t have their noses buried in their phones. Hire better people!
September 2025
I also feel as if the staff has no time or interest in helping or asking if you need assistance with anything, they have an attitude that they can’t be bothered, I will continue to order online
