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“I was welcomed immediately, and all my questions were answered politely and professionally. Michael even set my new iPad up for me and explained what the next step would be when I got home. I am very happy”
“I was reminded that my replacement glass protector would only be 12 dollars. Then, I was directed to some new phone cases and he recommended one that would be in your warranty program. He demonstrated the kickstand on the phone cases very helpful but not pushy. I’ll be back!”
“Steve was a great help today. He took the time to fix the problem and walks me through the steps to educate me on how to address it in the future. I'm rather behind on my tech knowledge and he didn't make me feel stupid. That means a lot. I'll be back.”
“I went into the Verizon on Wolcott St to get my phone upgraded. I was greeted by Kathy, the owner, she was very busy but made sure to greet and give attention to all the customers waiting. She went from person to person and tried to help everyone while customer's phones were updating or being transferred. She was so friendly and personable and I enjoyed chatting with her. There were two other employees working with other customers as well. From my observation, they were knowledgeable, patient, & friendly. Etan helped me and he made the transfer of my II Pro Max to 17 Pro Max so easy. He was friendly and made general conversation along with Kathy, that it made it feel more like a visit than a business transaction.
This is the kind of customer service that seems to be fleeting these days, but thankfully, it still exists at this Verizon store.
If you are in need of an upgrade or just want get started, go see Kathy and her staff. They are so knowledgeable of the product they are selling and they seem to genuinely care about the time that they spend with you. As busy as they were at no time did I feel rushed or dismissed.
Thank you Kathy & staff for a great experience!!!”
“Hector helped me purchase a new iPad Pro for my business im so happy with my purchase. He was very informative and answered all my questions. He made the process smooth and easy !”
“If I remember right, everybody was awesome treated me like a queen. I felt very comfortable asking a few questions and that’s about all I could say keep up the good work.”
“The staff were members were very friendly, helpful, and knowledgeable. I was pleasantly surprised at what an easy visit it was and how well my issue was resolved.”
“I had a scary issue with deleting a game which had pop-ups of ads and a warning about viruses. I was in panic mode. I visited the AT&T store on Broad St Meriden and Leonard fixed everything in about 5 minutes. I can't say how relieved I am with how professionally he dealt with this issue. Love this store!”
“Excellent service, no wait time!!!! Perfect experience. Very knowledgeable staff Darian was patient & w ad liked me through everything
I’d give 100 stars if I could”
“Hands down the best experience I've had in a long time from a cellphone store.
Nate did his thing and helped through so much crap from my old company. Thanks Nate and I'll be back for the next needs and wants lol.”
10AM - 6:30PM
131 Whiting St, Plainville
Mobile Phone Accessories
“Great customer service. Highly recommend coming here for any repair or technical issue. Luis was very professional. Came in for a screen repair and he also fixed charging port for no extra cost. Great business”
“Looking to fix my cell phone crack screen and must say this guys actually walk the Xtra mile to fix my brocken screen,good job guys..and thank you very much for taking the time..to help me..definitely recommend there service..”
“Kudos to Brandon at the at&t phone store in Cheshire Ct.
He was patient & provided EXCEPTIONAL customer service while trying to get my new cell phone replacement phone to work. A SIM card was replaced & it took nearly 4 hrs. for someone in Network to review the issue. It wasn't resolved until I requested a "supervisor". Being an at&t retiree, I know how important customer service is to the company & Brandon EXEMPLIFIED
that. 5 Stars for Brandon, 1 star for Network.
Thank you Brandon, again, for being so patient & professional.”
“I just want to say Ashley is the most amazing and helpful person I’ve ever came across dealing with a cellphone services and her perfectionism and dealing with conflict is paramount I will only ever being returning to her anytime I have anything to deal with”
“My experience here was very smooth and the owner was very professional also off street parking is always a plus! Purchased 2 phones for my kids he made the transaction very smooth appreciate your service Thank You!!!”
“I called to make a couple changes to our business account, and had the most pleasurable experience talking to Lucas. He was extremely helpful and thorough with changes we made to our account. He also took the initiative to thoroughly review our business account, and made sure that everything on the account is correct. There were a couple of things we had been paying for that we were unaware of when I initial set up the account. He was able to remove the items on the account that we discussed. Lucas noted that he back tracked to when we set up the account, and that we would receive a refund. Again, I would highly recommend getting AT&T business account, Lucas made it much easier to make changes rather than most providers.”
“KATIE C and the others have been very helpful to me. When it comes to buying a new phone or questions about your phone or making a payment they're very helpful especially the employee by the name of Katie C. She is smart and friendly and courteous”
9:30AM - 7:30PM
728 Farmington Ave, Bristol
Mobile Phone Accessories
“Jonathan Store did a great job toda. He is helping a lot. He’s is nice and doing his job in a perfect way. Thank you Jonathan.You
made my day! I really appreciate”
“After a frustrating 4-hour journey bouncing between T-Mobile locations, I would highly recommend visiting the West Farms Mall Branch. It was there that I finally had the pleasure of speaking with Assistant Manager Maya Sears Powell, who patiently and professionally attended to my needs. Her excellent customer service was a shining example of the high standards that T-Mobile should strive for. In contrast, my earlier experiences at the Hazard Avenue Branch had left me overwhelmed,but Maya's outstanding service redeemed my faith in T-Mobile's customer care.”
“The representatives at Metro PCS were super helpful and efficient, and helped me to add multiple products at minimal cost and saved me a significant amount of money and were very friendly as well!”
9:30AM - 7:30PM
580 Lakewood Rd, Waterbury
Mobile Phone Accessories
“I was looking to switch my service so that I can have more high speed internet. I use my phone all day long and I need high speed for music and watching YouTube. This service is the absolute best.”
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“Wonderful experience from start to finish! Easy to schedule the repair via text after the insurance claim was filed. The screen looks better than it did before in terms of quality since he replaced it with a Samsung factory glass, makes a big difference in quality! He was honest, friendly and professional!”