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“Cavana was SOOOOI helpful! I highly recommend making an appointment. She saved me over $200 a month for my family of 5. I’m sending all of my employees and friends!! Thank you!”
“Stopped by for a new screen protector. No wait. Even though my phone is old and the protector has been discontinued, the gentleman called his manager and found one. We really appreciated the "extra mile" he took.”
“Steve was a great help today. He took the time to fix the problem and walks me through the steps to educate me on how to address it in the future. I'm rather behind on my tech knowledge and he didn't make me feel stupid. That means a lot. I'll be back.”
“Kathy is amazing she has been my representative for over 9 years she even help me raise my children over having iPhone how to manage the phones with my children she very passionate professional and will handle any problems and issues you may have she’s amazing”
“Cristal gave me some of the best care while here, she was patient and kind and helped me work through phone problems i’ve been having for months! she truly went above and beyond”
“Hector helped me purchase a new iPad Pro for my business im so happy with my purchase. He was very informative and answered all my questions. He made the process smooth and easy !”
“The staff were members were very friendly, helpful, and knowledgeable. I was pleasantly surprised at what an easy visit it was and how well my issue was resolved.”
“Thank you to Dwight and Dave for helping me trade in my old iPhone for the new iPhone 16pro. I walked in without an appointment and was helped almost immediately. They were knowledgeable, patient, and made the exchange seamless.”
“Gina is wonderful. She has a great deal of experience and her customer service skills are the best I’ve seen. I highly recommend her in the South Broad St office Meriden, CT.”
“Looking to fix my cell phone crack screen and must say this guys actually walk the Xtra mile to fix my brocken screen,good job guys..and thank you very much for taking the time..to help me..definitely recommend there service..”
“Kudos to Brandon at the at&t phone store in Cheshire Ct.
He was patient & provided EXCEPTIONAL customer service while trying to get my new cell phone replacement phone to work. A SIM card was replaced & it took nearly 4 hrs. for someone in Network to review the issue. It wasn't resolved until I requested a "supervisor". Being an at&t retiree, I know how important customer service is to the company & Brandon EXEMPLIFIED
that. 5 Stars for Brandon, 1 star for Network.
Thank you Brandon, again, for being so patient & professional.”
“I highly recommend this place for any cell phone repairs needed!!! The owner was absolutely AMAZING! He was able to restore my phone back to a brand new state after a tragic fall all in ONE day!!! Thank you! Thank you!!! I had a BLAST chatting with his wife too when picking up my phone. I’m so impressed that I’m having him fix my IPAD screen next! Look no further this is your guy you want to do business with!”
“Joesph from this store went beyond to restore my locked out iPhone 14. He took over when technical support left it hanging. I will send all those who want things done correctly to Joesph. Thank you kindly for your professionalism your courteousness and for the great service you provid.”
“Not gonna lie, I came there after months of contemplating that I need a new phone I finally actually went and got one. But I had limited time and they got me in and out the door at great prices you will not be upset for going here you definitely will find what you need! Any questions just ask me. ??? The best deals, and the best phones. Great location too.”
“Worked with John (goes by JJ, he says?) and he was great. Got me upgraded for only $2/month to an iPhone 14 from an 2020 SE. He also shared a heart-warming story about how he helped his mom out big time (but will keep details limited to protect his privacy). It showed he has a good heart and that's always helpful to know when dealing with sales people at any establishment. It made me trust him. Thanks JJ!”
“KATIE C and the others have been very helpful to me. When it comes to buying a new phone or questions about your phone or making a payment they're very helpful especially the employee by the name of Katie C. She is smart and friendly and courteous”
“I had a great experience at the AT&T store thanks to Brittany! She was incredibly helpful in breaking down my bill and finding ways to lower it. I left with a much better understanding of my plan and felt confident about my choices. I highly recommend speaking with Brittany if you need any assistance she’s knowledgeable, patient, and truly cares about helping customers.”
“I called to make a couple changes to our business account, and had the most pleasurable experience talking to Lucas. He was extremely helpful and thorough with changes we made to our account. He also took the initiative to thoroughly review our business account, and made sure that everything on the account is correct. There were a couple of things we had been paying for that we were unaware of when I initial set up the account. He was able to remove the items on the account that we discussed. Lucas noted that he back tracked to when we set up the account, and that we would receive a refund. Again, I would highly recommend getting AT&T business account, Lucas made it much easier to make changes rather than most providers.”
“Jonathan Store did a great job toda. He is helping a lot. He’s is nice and doing his job in a perfect way. Thank you Jonathan.You
made my day! I really appreciate”
“I was looking to switch my service so that I can have more high speed internet. I use my phone all day long and I need high speed for music and watching YouTube. This service is the absolute best.”
“I was able to switch my new ? cord phone from Amazon with no problem. They even had a deal with no charge this week for bringing in your own device so that was cool!”
“After a frustrating 4-hour journey bouncing between T-Mobile locations, I would highly recommend visiting the West Farms Mall Branch. It was there that I finally had the pleasure of speaking with Assistant Manager Maya Sears Powell, who patiently and professionally attended to my needs. Her excellent customer service was a shining example of the high standards that T-Mobile should strive for. In contrast, my earlier experiences at the Hazard Avenue Branch had left me overwhelmed,but Maya's outstanding service redeemed my faith in T-Mobile's customer care.”
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“I recently had my laptop screen fixed by Marlon, and I couldn't be happier with the experience. From the moment I walked in, he was incredibly helpful and professional. He quickly diagnosed the issue and gave me a clear estimate of the cost and time it would take to repair. The repair itself was done promptly and with great attention to detail. My laptop screen now looks brand new and works perfectly! Overall Marlon's expertise and customer service were outstanding, and I highly recommend them for any tech repairs!”