Pep Boys in Southington, CT, offers expert tire services and comprehensive auto care for cars, trucks, and SUVs. Customers appreciate the knowledgeable and friendly technicians, especially Tim, who provides excellent service, such as tire installation, wheel balancing, and quick repairs. Many reviews highlight the efficient same-day service, even for urgent needs like tire patches, which is a significant plus for those in a hurry. While some customers have reported a negative experience with the front desk staff, the skilled technicians consistently receive praise for their professionalism and helpfulness. With over 100 years of experience, Pep Boys is trusted for reliable auto care, including maintenance, brake repairs, and battery replacements. Overall, the team at Pep Boys is committed to getting customers back on the road safely and efficiently.
Woman at the front desk was terribly rude! Very dismissive and disrespectful. Speaking straight through to the technicians worked better for as us we had a quick fix emergency. 5 stars for the tech, -1 for the front desk lady.
July 2024
Came in at 6:25pm with a nail in the tire and without hesitation they took my vehicle right away and patched the tire. Excellent service!
July 2024
I've been a long time customer and have been very happy and pleased with Pep Boys Southington!
