Verizon's authorized retailer, Russell Cellular, located at 750 Queen St in Southington, CT 06489, offers a wide range of the latest mobile phone technology. Customers have praised the store's exceptional staff, including Alex, Brandy Tischofer, Orane, and Benjamin, for their excellent customer service and problem-solving abilities. Clients have expressed satisfaction with the staff's ability to effectively communicate and find solutions to their needs, whether it's setting up a new device or resolving an issue. The store is known for its competitive prices and the variety of products and services available, making it a go-to destination for Verizon customers in the area.
Alex is extremely helpful and I would definitely go to this location to get help with any device from him. Wonderful staff.
April 2022
I am happy to say Brandy Tischofer resolved my issue and my daughter now has a watch and phone ready to use. I am highly satisfied that we were able to communicate effectively and Brandy found a solution.Thanks Verizon.
March 2022
Brandy at Russell Cellular was very pleasant and understood my needs. The difficulty was contacting Verizon directly to remove a tablet from the Verizon service. The wait was 40- 45 minutes. It's easy to add any service you want, but Verizon makes it very time consuming to remove a service.
