“This place is HUGE! They have everything you will possibly need for home improvement, gardening, etc. I also brought my dog here once when he was a puppy, and everyone treated him with respect. The staff are very helpful, and they offer lots of services, such as cutting wood to specific lengths. One complaint is that the check-out line can be confusing and the self checkout often doesn't work well.”
“Bob Carroll, his design team and installation crew did an outstanding job redesigning and optimizing our master bedroom closet. We want to thank him and his team for the quality of their work, the efficiency of the installation crew, and their terrific customer service. I would highly recommend them.”
“Carlos did an amazing job. A mold company tore up my kitchen and left me with no lower cabinets or countertop. Carlos found the right cabinets and a nice countertop, and he finished everything in just one day. He was very clean, careful, and exact. I highly recommend him. I was able to cook my first dinner in over a month. Thank you, Carlos!”
“Hands down, the best experience I’ve ever had in a store. Adam and his employees, including Phil, are some of the kindest and most helpful people I’ve ever met. Adam especially goes above and beyond—he knows everything in his store and takes the time to really help.
I came in while dealing with a stressful situation with my elderly father and needed new doorknobs. Adam didn’t just point me in the right direction- he personally helped me find the perfect fit for my doors and showed me so much kindness and understanding in the process. That meant more to me than he probably realizes.
This isn’t just a hardware store. It’s a place where you feel compassion and genuine care, and that’s priceless. Thank you, Adam- you truly are the best.
Rosie Jacobs”
“Had to get 2 different colors of paint. They exactly matched both colors on the spot. Also picked up some supplies for painting. The service was friendly and extremely professional.The store is so huge, it did take a bit to find the paint section. From what I could tell this place has it all, and not in a big box store way.P. S. The prices were very reasonable.”
“Even if it’s sometimes a bit more, I try to go to Rings end to support my local businesses and rings end always has friendly knowledgeable service by people who seem happy with what they do.”
“Karl in the paint department was exceptional! He was professional, courteous, knowledgeable, and friendly! He asked us if we needed help right away and immediately recommended a product and we were in and out! That is the kind of service that all your employees should strive to provide! He should be noted internally for his work!”
“I needed some items from Lowe's and placed an order online for pickup. The process was very simple and the products that I ordered were ready almost immediately. The associate that assisted me in the store was very nice and had me on my way quickly.”
“I entered the store on Friday May 17, 2024 looking for a shaker door that the website said was in stock. There was a total of 3 in stock as per the website. I checked in the aisles and on top for the sku number but I didn’t find what I was looking for.
Brendon (or Brandon.. I forget) came up to me and asked if I needed help. I showed him what I was looking for and he scanned it. He had located the door in another aisle all the way on top. He didn’t hesitate at all to help me and he even shut down the aisle to grab me the last door they had. Thanks to this kind young man who went above and beyond to make sure I received the door.
The customer service in this store is excellent !! Some of the other locations should take notes (lol).”
“Jaz was an absolute pleasure to work with on my kitchen project. Despite some snafus with the countertop templater that were outside of ProSource's control, she advocated for me to ensure that the job was done right and in good time. Their product offering is excellent. Additionally, Angelo was extremely helpful in swiftly replacing tiles which had been shipped from the manufacturer with damage. They are very responsive, easy to work with, and their showroom makes it very easy to pick everything you need (I purchased new engineered wood flooring, kitchen countertops, and kitchen backsplash tiles) in one spot. Highly recommend.”