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July 2023 by Jennifer Magnano
An absolutely lovely experience! I came in to get my ring cleaned on vacation, and the inspector was able to let me know that several prongs on my side diamonds were loose. She just might have saved me a loss or two! While I wasn't able to have my ring repaired there due to my travels, their generosity and time is appreciated.
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May 2023 by Nicholas Amrani
Mallove’s is an amazing jewelry store. My girlfriend and I went in to look at rings and we were given such good care and attention by the owners. The entire experience was amazing.Additionally, my girlfriend left her jacket there and they were so kind, they shipped me back the jacket and made the entire process seamless.
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March 2023 by Kevin Bogle
I have had my watch bands adjusted there many times. I went in today and the woman who adjusted the watch bands before said she does not adjust Invicta bands. It was a watch band not the watch and she has adjusted before. Not good.
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December 2021 by Ken Cooperman
Amazing service!
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October 2021 by Kimberly Gervais
Excellent & reputable jeweler. Have used for nearly 20 years. Owner very knowledgeable about what he sells. Used for repairs several times. Reasonably priced repairs. 2 locations: Mystic & Waterford. Parking is tough in the Mystic location. Ample, handicapped accessible parking in Waterford location.
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December 2020 by Michael Tucker
One of the area's oldest, and most trusted names in the jewelry business. Customer care and service is out right phenomenal and done with true professionalism. Staff is truly outstanding, helpful and knowledgeable in all aspects.A buying experience you will be comfortable and proud of everytime you look at it. Mallove's doe's it right!!
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December 2019 by Michelle L. Mokrzewski
For over twenty years we have bought jewelry at Mallove's from their old store front in New London to Waterford to the 2nd location in New London to Mystic-- each and every purchase and experience has been amazing! Thank you, Mallove family!
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December 2019 by Marsha Ventura
oh yes he has been the in my Family All time .i was growing up and still is .They are the best
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November 2019 by Richard P.
Super friendly and no pressure family owned for over 100 years what else is there to say?
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October 2019 by Deb Asal Piper
Great Customer Service! Very Friendly!
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March 2019 by Erin G.
My fiancé purchased my engagement ring from Malloves. We have nothing but great things to say about Kristen! She was fantastic. Friendly, worked with his budget, taught us basically everything there is to know about diamonds and clarity etc! My only complaint would be that when it came time to have my wedding band designed we never heard back from them. Called and went into the store. It was during the time they were switching locations so I'm sure it simply got lost in the shuffle. We could have been more persistent in reaching out to them.. but we went somewhere else instead. If you go to malloves in mystic ask for Kristen, she's great!
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January 2019 by ephraim dean
Excellent experience, the time and attention the jeweler takes with each customers needs is much appreciated. Thankyou
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July 2018 by Caitlyn B.
I stopped in quickly to get sized today. The owner behind the counter was extremely nice and well informed of his products. He looked at my finger and called the size before sizing me and was right on when he did. He helped me look at different options of rings and wrote down all the information I needed and was interested in. He also gave the best jewelry tips when I told him I wasn't the most cautious and soft person with my hands. They had a very large selection of jewelry and the sparkle that came off of them was absolutely breathtaking!! I wish the prices weren't so astronomical, we ended up finding the same serial number and brand for 1k cheaper elsewhere.
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December 2017 by Roberta G.
I went there a couple of years ago to have a ring made.No one got back to me,It was July and not very busy.This was in the Waterford store. I had the ring made in a great Mystic store and I have gone back often.Great service and very friendly too.
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October 2017 by Greg
I came here for an engagement ring, I knew I wanted a simple design but I wanted it to be unique too. I had been to two other jewelers and wasn't feeling like I found the right design. Mallove's showed me a beautiful, simple, handmade design that I knew was perfect for her. They know their business and inspire confidence and, best of all, she is obsessed with the ring.
