The local Advance Auto Parts at 1350 Barnum Ave in Stratford offers automotive aftermarket products, free store services, and same day options. The store provides free battery testing, free battery and wiper installation with purchase, free engine code scanning, and free starter and alternator testing. They carry leading brands including FRAM fluids and oil filters, Carquest parts, and DieHard batteries. Customer reviews highlight that the staff provides incredible and amazing customer service, with employees frequently going above and beyond to assist. Customers report very nice people who are knowledgeable, kind, and treat them with respect, helping with part installations and offering good advice. The service is described as excellent with good service and fair prices. However, some notes indicate the store can be grungier and less clean than a nearby competitor, with fewer air filters on the shelves, though needed items are often available. Overall, many customers express they will definitely be back due to the helpful service.
Was told by guy at the counter they didn't have what I needed. I found went through the aisle and found it. I blame whoever does inventory.
January 2025
Employees were kind but too informed on scanning vehicles
September 2023
Fewer air filters on their shelves than Walmart??? Fortunately they had the one I needed behind the counter. Also, the store is grungier than the O'Reilly's up the street. Advance should be cleaner given that the building is much newer than O'Reilly's(former Mudrick's appliance store) building.