Car Rental in Stratford, CT

“The vehicle I was given as a rental was an absolute dream to drive but unfortunately when it was given to me it was one of the last Vehicles available on the lot and it had not been washed or vacuumed so I had to pay out of pocket to clean it and make it presentable. Needless to say I did return it with more gas than it had in the tank when I rented it and it was a lot cleaner and detailed as well. I took a loss by cleaning the car up myself but other than that they were very nice to me and the whole rental experience was quick and pleasant.”

“I rent from here for business and personal use at least once a month. It is a great location with excellent customer service… big thanks to Lena, Jeremiah, Jackie and the other staff”

“The reason why I am giving Budget a 4 star rating is because they need to fix their system whereas I made reservations using my Union's website and upon arrival this morning having been greeted pleasantly by Lena, I was told that they did not have any vehicles available at that time. As I continued to wait for cars to be returned, 2 more customers came in who also used a third party website and had the same issue. However, Lena was so nice and professional throughout all of our processes to get a rental vehicle and she went far above and beyond to secure each of us a rental vehicle. I ended up canceling my reservation because they do not have a Dropbox at this location, and I would have had to drive to Fairfield to drop it off, which was just too much for me to do. I would definitely use their service again but have learned a valuable lesson by not using a 3rd party website who does not have updated knowledge on if vehicles are truly available. So, to anyone who, like me, uses 3rd party websites to reserve a vehicle, I strongly urge you not to do that anymore because of what happened this morning. Again. I say, in spite of this issue, the rest of my process, even canceling my reservation, was seamless. Thank you so much, Lena, for all that you did.”