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“Supervisor Rich is amazing. He gave amazing customer service and helped me handle a long standing issue I’ve been having with the post office. When I go there I don’t bother with the clerks I ask to speak to him.”
“Colby is amazing he is always pleasant and professional. I've been in there with some pretty long lines and he continues to smile! He makes this location great to go to.”
“Amazing customer service and friendly staff. Went out of their way to help me get my package even though I was the one that left important information off the delivery address. They were all so helpful and I really appreciated it!”
“Deborah, our mail carrier, gets 5 stars! She is very good natured and hardworking. We were here on a short term basis and she took great care of us, one example: there was a mix up with forwarding a package, she was on it and got it to us surprisingly quickly. She's a credit to the Fairfield Commerce Drive staff.
PS One day later: add more kudos to Don (for help with forwarding requests that didn't go through online), and the counter postal workers, they're polite and clearly want to be helpful. (I will add this is not my usual experience at USPS stations. . . .).”
“Great experience today getting my passport renewed. Very quick and easy service. Front desk staff were delightful, personable, and I could tell they loved their jobs and coworkers. Loved seeing that when the USPS gets a lot of flack because it's a government institution usually known for less than stellar customer service. I received none of that today. I appreciate my local carriers, and thanks again for great service today!”
8:30AM - 1PM 2 - 4:30PM
934 E Main St, Bridgeport
Post Offices
“This is the best post office in the WORLD! Service is fast and efficient, and Carmen is almost always in a good mood. :)This branch never let me down. Go here and AVOID the main post office in town at all costs. Closed between 1 and 2”
“Bhar did an exceptional service. I went there for passport service and at first I dont have my updated driver’s license with my new name (cant make a schedule at dmv because of real id applications) so she denied me though I have all other requirements based on the passport website. I understood since she’s only following the rules and doing her job. Later that day, she called me (i wasnt gonna answer that unknown number but i did) and said if I could come back since I have other requirements to move forward for passport application. Therefore, I went back that day and processed my application in timely manner, and within 2 weeks I got my passport even it’s not expedited.
Big thanks for your service and your help, I will come back for more passport application in the future. I dont usually do reviews but you deserve to be mentioned. :)”
“Post offices are tough places. Sometimes we (customers) are guilty of not getting exactly what we want how we want and we tend to have attitudes and then get upset when our attitudes are matched by the HUMAN employees that also may have had bad days.
I watched Noele deal with everyone with kindness and even people who tried to skip the line because they forgot a transaction (I am people) and she helped me. Everyone was very kind, open to help, and overall it was a great experience. You may not get perfect help every time, but I appreciate the good deeds!”
8:30AM - 1:30PM 2:30 - 5PM
41 Church St Ste 2, Shelton
Post Offices
“They're always so friendly and there's very rarely a line. They're also very helpful when you're mailing something you're not used to mailing.”
“One of the clerk was eating her snack and she offer my son some she ended up gave him the bag she was eating from. She's a very nice lady, full of good professionalism and great customer service.”
9:30AM - 1:30PM 3 - 5PM
548 Naugatuck Ave Ste 1, Milford
Post Offices
“A++
Harold is amazing and always so friendly, professional and a pleasure to chat with.
Very convenient, just make sure to check hours as the location is closed from 130p-3p.”
“Today, when I went to this post office, two ladies received me kindly. I really appreciate their help. The service here is really good and worthy of respect. Thank you for the staff here.”
“I’m writing this review based solely on Shirell! She is absolutely the BEST! There was an incredibly rude lady when we first walked in. We had a passport appointment for 3 people and I simply asked where to go. She snapped at me to go to the front and said “I’m leaving”. And that, she sure did. With a full line of people waiting to mail packages and 5 passport appointments, the rude lady walked out and left Shirell with it all. Well, she wasn’t needed anyways! Shirell got the line down and handled all of our passports- WITH a smile on her face! Shirell is professional, personable, diligent, and the Trumbull Post Office is so lucky to have her! Thank you, Shirell!”
“This past weekend one of our packages was mistakenly delivered to another address. The package was a dress for my daughter’s homecoming dance. After reaching out and trying to locate the package, the postal office and all their workers truly got together and worked hard on making this right I have a happy 16 year-old at home, all thanks to them not giving up. I truly appreciate it.”
“What a pleasure it was to deal with this Post Office. I had a problem with a package that was addressed wrong. They found the package and pulled it off the truck before it was returned. they then delivered it to the correct address. Never once did I get a negative vibe or was made to feel I was not important. I whish more people were like these employees that helped me.”
9AM - 2PM 3 - 5PM
1300 Post Rd Ste 5, Fairfield
Post Offices
“Called about a mis-addressed package...spoke to someone who figured out what happened and got it redelivered rather than returned. I didn't think you could speak to a real person at the post office anymore; much less get any kind of action...I'm really pleased. Try that with UPS or FedEx! As always, Farfield rocks!!!”
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“I just want to share what a wonderful experience I have going the the Stratford Postal Store. Heather and Eileen are very professional at their job and will help you anyway they could. Not many places you leave with a smile but if you're lucky enough to have either Heather or Eileen take care of you you will leave with a smile.”