Big Y World Class Market in Torrington is a trusted local supermarket that prioritizes fresh and local products while providing excellent customer service. The store is known for its clean and organized layout, making shopping convenient and enjoyable. Customers appreciate the friendly staff and the availability of multiple open registers, ensuring a smooth shopping experience. However, there have been mixed reviews regarding employee attitudes, particularly in the produce, seafood, and deli sections, highlighting a need for improvement in customer service skills. While Big Y offers competitive prices and regular discounts through the myBigY Rewards program, some shoppers note that better prices can be found at other supermarkets. Overall, Big Y is recognized as a valuable option for those seeking premium brands and a quiet, safe shopping environment. Many customers continue to return, enjoying both the quality of products and the sense of community the store provides.
Good location, needs a little more Ellington Big Y vibes. Prices are decent just have to look for sales
September 2025
Massive produce section, great ready to eat foods, and a lot of variety. They don’t have the best sales compared to other local chain grocery stores but fantastic selection and always clean and easy to shop.
September 2025
Always great here. Fresh produce. Clean store. Friendly staff. Plenty of open registers. Even baggers available when I was there.
