Big Y World Class Market in Torrington is a trusted local supermarket that prioritizes fresh and local products while providing excellent customer service. The store is known for its clean and organized layout, making shopping convenient and enjoyable. Customers appreciate the friendly staff and the availability of multiple open registers, ensuring a smooth shopping experience. However, there have been mixed reviews regarding employee attitudes, particularly in the produce, seafood, and deli sections, highlighting a need for improvement in customer service skills. While Big Y offers competitive prices and regular discounts through the myBigY Rewards program, some shoppers note that better prices can be found at other supermarkets. Overall, Big Y is recognized as a valuable option for those seeking premium brands and a quiet, safe shopping environment. Many customers continue to return, enjoying both the quality of products and the sense of community the store provides.
Produce is always fresh. They have a great variety of cheese, fresh bread and their seafood department is s favorite of mine. They have a great selection of prepared foods, such as wings, pizza, fried chicken and more. Great place to shop all the way around.
May 2026
Recently move to this side of town, didn't know what I was missing! I'm super impressed with how clean the store is, how wide the aisle are and the huge selection and variety of products.
April 2026
Everyone is so nice there & pretty much know you by face, so that's awesome. 😁
