Cumberland Farms is a family-owned convenience store chain that has been serving customers since 1939. With locations across eight states, it aims to make life easier for busy people by providing a variety of products at competitive prices. Many customers appreciate the friendly and helpful staff, with particular praise for an employee named Kevin, who is noted for his excellent service during the overnight shift. The stores offer a range of services, from freshly brewed coffee and snacks to fuel for vehicles. Customers enjoy promotions like free coffee Fridays, though some have mentioned that certain reward items are often out of stock. The cleanliness of the facilities, especially the bathrooms, is also a positive aspect for many visitors. However, some reviews indicate that staff can appear disengaged at times, prioritizing conversations over customer service. Additionally, the traffic flow around some locations can be confusing, with unclear signage regarding entrance usage. Despite these minor issues, Cumberland Farms remains a convenient stop for those in need of refreshments or fuel.