Josh provided excellent customer service over the phone
November 2023
No issues with the physical bank, but their online changes are a nightmare! totally unacceptable and when I call customer service they are condescending and dismissive. terrible!
September 2023
Mobile app sucks, both ATMs are always down, multiple times I’ve called with problems and usually the answer I get is “well it’s just a bank error don’t worry about it, if it really is a problem just call us back.” Webster used to be a great bank. What happened?
