I understand Webster is going through some changes. I went to drive thru, handed teller my check, 6 minutes later she returns, hands envelope with my cash, no apology for inconveniencing me but she did thank me for my patience. I miss Eagle Federal, they knew quality customer service. I miss being treated w/respect.
March 2022
Excellent customer service, very friendly and acknowledgeable staff .
November 2018
Absolutely the worst customer service I have ever experienced, blatantly rude. Definitely find literally any other bank.