Best Buy is a good electronics store with plenty of value, sales, and competitive prices. It is a go-to spot for technology like laptops, monitors, and TVs. Experiences with staff vary. Some associates are very helpful and knowledgeable, explaining product differences and assisting with carrying purchases. Others report that staff can be unhelpful, with some employees not knowledgeable about products like cameras and preferring to chat. The in-store experience can feel lonely with little help, leading some customers to prefer online ordering and pickup, which is often simple and easy with no wait.