Electronics in Trumbull, CT

“John was wonderful and extremely helpful and I would come to this store always because of his warm friendly and super kind service.
Extremely satisfied - 10 stars if an option”

“Walked in with a billing concern, spoke to a great rep who got manager Alberto (I think) involved. In under 15 minutes my issue was fixed. Great store here. Thank you!”

“I had an outstanding experience with Rav Arora, a Geek Squad member during my recent visit to Best Buy. His professionalism and overall manner stood out immediately, and the level of service he provided truly exceeded my expectations.

Not only was he able to resolve an issue that I had from a previous visit, but what impressed me most was that he remembered me and even addressed me by name. Considering we haven’t had many interactions, that level of attention and care is rare and speaks volumes about his dedication to customer service.

The experience he provided makes me want to continue choosing Best Buy as my go-to electronics store. He represents exactly the kind of excellence and professionalism customers hope for from customer service, and it did not go unnoticed.

I truly appreciate the effort and service—thank you for making this such a positive experience.”

“I usually come into this location but stepped outside of my norm and placed a pickup order because I did not want to lose my coupons. When I got to the Order Pickup desk I was politely informed that I chose the wrong location.
The manager on duty (Bri) was called right away and when she came over she let me explain what was wrong and she empathized with my concern on losing my coupons. She made a call and then came back to me with options to help me get what I needed, not lose my discount and not have to travel to another location.
We ended up spending double than we had originally ordered and Bri truly went above and beyond to explain how the discounts were being adjusted and what my receipt would look like once she was done while ringing us up. She took her time even though they were closing in 15 minutes maybe less. The way she spoke to her staff and other customers was so polite.
In retail it’s a gamble sometimes to get professional responses to customer issues in store but Bri really is a five star manager. I have since placed another pick up order and she greeted me with a smile when I came in because she remembered me!
I wanted to write this review to highlight her and her team that helped me fix my own mistake. Target made the right choice putting her in charge. Anytime I see her I know if anything happens she’s gonna make sure it works out ok.
Thank you Bri for being you! Your personality shines through and your professionalism is a bonus. Target is lucky to have you girl!! ?”

“Staff was very kind, especially Isaac. He was very informative about the Macbook I was thinking of purchasing and how it would help me as a student. Everyone was very communicative and apologetic towards the wait time (it was a very busy day), and overall was very helpful and kind :)”

“Whoever says Target is too expensive doesn't know how to shop. It's best to order on the app for drive up; I once did pick up and the line took super long. You have control of what you're spending and you won't forget to add something in your cart vs in person. I purchased multiple sale items worth $90 and only spent $56.”