Definitely need more people for drive up, only 6 cars in the lot and I still had to wait 35 minutes. Ended up switching to pick it up inside.
December 2023
Today I waited 40 minutes after arriving for my drive up order; Why alert me it's ready, if it's clearly not? To top it off they were missing the paper towels from my order. Not sure if I ever want to do this again.
September 2023
They had No cashiers I asked for a cashier as I'm not a trained employee.I went to service desk and the person said no more than 5 items.This is ONE of the reasons I have boycotted them over a year.They still SUCK