The United States Postal Service in Trumbull has received mixed reviews from customers. While some have had negative experiences with rude staff, others have praised the exceptional service and professionalism of employees like Shirell, Gabby, and Nancy. Shirell is described as the "best," handling a busy line of customers and passport appointments with a smile and diligence. Gabby is known for her outstanding service, calm demeanor, and personalized attention. Nancy is also praised for her kindness and helpfulness. The post office seems to have its "on and off days," but when the staff is friendly and knowledgeable, they provide a pleasant experience for customers.
All I read is horrible reviews but maybe it’s the entitled Trumbullites. My experience at this post office has been phenomenal since day 1. Gabby is outstanding, knows me by first name and takes care of everyone with a smile, calm demeanor and professionalism.
December 2024
Fix the Dropbox it’s always broken and we can’t drop packages off after hours
December 2024
Monsoon rain, parking sucks trek in there, 2 ladies behind counter ONE working . No stamps ……. NO STAMPS AT THE POST OFFICE???!!! And rude beyond belief ! She stayed on her phone the whole time never looking up at me one . This place is beyond ridiculous. One star is being generous.
