71-73 Windsor Ave, Vernon CT 06066
“Storm prep: I picked up a small heater yesterday. I needed it to use with my gas generator for my dessert reptiles, in case we lose power. We pulled it out of the box this morning to see how effective it will be. Well, it wasn't working properly. It was apparent it had been previously returned. I was prepared to deal with staff not caring, as is often the case in most stores, but not here! I called Mark the manager and experienced proper customer service and genuine help. Thank you Mark! Mark went above and beyond to ensure our problem was resolved, and even at a discount, for our time. Thank you again for your professionalism and kindness.”
35 Talcottville Road Suite 14, Vernon CT 06066
“A nice lady in the back took the time to help me locate what I was looking for and even went out back to get it from the storage area. Lady at register could have been a little more polite Gentleman who was restocking products was very nice and asked me if I needed help”
404 Talcottville Road, Vernon CT 06066
“We've had nothing but positive experiences at this Tractor supply location. Clean, neat, a huge selection of affordable products and items. The staff is fantastic and we always get amazing customer service. Will most surely visit again!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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