Vernon Volkswagen in Vernon, CT is the pinnacle of automotive shopping, where tradition meets innovation. With a vast selection of brand-new and quality pre-owned vehicles, they cater to the unique needs of every driver. The team at Vernon Volkswagen is committed to reshaping the car-buying experience by merging deep-rooted values with cutting-edge digital solutions. Customers are greeted with genuine service, unmatched expertise, and a strong connection to the local community. The sales representatives, such as Gianni, Bo, and the exceptional Steve Kessler, are praised for their friendly, down-to-earth, and helpful approach. They guide customers through the process with patience, answering all questions and ensuring a smooth, stress-free experience. The sales manager, Sam Papale, is described as a rare individual with a heart of gold, radiating integrity and warmth, making customers feel safe and comfortable. Customers who have purchased vehicles from Vernon Volkswagen, including the Tiguan and Taos models, express their satisfaction with the overall experience. The team handles the entire process, from trade-ins and finances to registration and insurance, providing a convenient and hassle-free service. Customers leave with a sense of appreciation for the time and effort put in by the Vernon Volkswagen team, recommending the dealership to others.
Many thanks to Sam and Steve for making the process of leasing my 2025 Tiguan an absolute breeze. Easy to work with, no pressure, and both went above and beyond to get me into a new car after a deer totaled my 2024 Tiguan. Thank you so much!
October 2025
Had a great experience at Vernon VW. Everything went perfect with the vehicle I purchased. Gianna the sales rep was friendly and very helpful with the sale. Would definitely Recommend.
October 2025
Just bought an ID Buzz first edition from Gianni at Vernon VW. Gianni was friendly, helpful, informative and professional. The sales manager Sam was straightforward and great to work with. Even Lou the finance guy was great. Overall a positive buying experience!
