Advance Auto Parts receives praise for its customer service. Many customers describe the staff as wonderful, patient, and friendly. One person helped a customer find a special order part by contacting another location and providing an online resource. Another customer had a new battery installed; the staff removed the old battery and replaced it with the new one, and the customer recommends the store. Even when items were not in stock, the staff called another store and went above & beyond to help. A customer who could not find a tail light was served with an in‑stock new headlight bulb, and the staff stayed to help even when the store was about to close. The store hired at least one excellent person, and customers note that staff stay to help, provide free services, and keep customers safe while driving home. Overall, customers note excellent customer service, helpful staff, and a willingness to stay and assist.
The world would be smoother and better if everyone was like Jay at the front counter just helped me out finding an alternator harness. Went way above and beyond, rare to see nowadays! Thanks Jay
July 2026
I had a wonderful experience here thanks to ERIC! He was incredibly kind, helpful, and went out of his way to make sure I was taken care of and was able to answer all my questions. I would highly recommend this location. Excellent customer service which is hard to find nowadays.
July 2026
Had a very good experience at this store. Eric hrlped me diagnose the check engine error. He even took a look at the tires and suggested for me to replace them. I was already thinking it was time, but was helpful getting his opinion.
