Firestone Complete Auto Care in Wallingford, CT, has a strong reputation for providing reliable and professional auto care services. Customers appreciate the friendly and respectful staff who consistently treat them well and offer honest advice on necessary repairs. Many reviews highlight the team’s expertise, especially in handling various vehicle types, from older models to newer cars, including Mini Coopers. The staff often goes above and beyond, working to get cars serviced promptly and sometimes even returning vehicles earlier than expected. The location is known for accommodating last-minute appointments, such as tire replacements, and maintaining a helpful, knowledgeable team. Customers also value the clear communication and detailed explanations of services provided, which help them feel confident in their vehicle care. While some wish for improvements in the waiting area, overall, Firestone Complete Auto Care is considered the go-to place for trustworthy, affordable, and quality auto maintenance and repairs. Since 1926, the business remains dedicated to helping neighbors stay safe on the road.
It's fine. If you have all day for an oil change and you know enough not to get sold any blinker fluid, they do half decent work. They do oil changes on MINIs, which is nice.
October 2024
Tires were not at store for scheduled appointment. They did not complete the scheduled services. Went and got services finished at a different store. Great deal on tires but terrible experience.
October 2024
I have been very happy with the service at this location. They need to make a better waiting area, especially some counter space and chairs so people can work on their laptops while they wait.
