Quality Subaru is dedicated to helping customers find the perfect new, used, or certified pre-owned Subaru. The dealership is known for its clean and organized environment, along with its commitment to customer satisfaction. Many reviews highlight the professionalism and friendliness of the staff. Salespeople, particularly one mentioned, are praised for their patience and thoroughness, ensuring that customers' questions are answered and that they receive the best deals. Customers appreciate the follow-up service, where staff check in after purchases to confirm satisfaction and address any concerns. The service department also receives positive feedback for its exceptional assistance, with staff going above and beyond to help resolve issues, such as unexpected battery failures. Overall, Quality Subaru stands out for its top-notch customer service, making the car-buying experience smooth and stress-free. Many reviewers highly recommend both the dealership and specific team members for anyone looking to purchase a Subaru in Wallingford and throughout Connecticut.
I love my new Subaru Crosstrek. Very good service from Salesperson, Faith. I am glad I went to Quality Subaru for my new lease .
September 2025
My family has been buying from Quality Subaru for years and we are always impressed. I recently purchased a Subaru Legacy from Chris and it was a smooth and easy experience. He was genuine, believes in the product, and honestly had me sold on his character from early in conversations.
September 2025
Helena was professional, courteous, very friendly and knowledgeable. She took great care of every detail in purchasing my new car!! Highly recommended!!