Quality Subaru is dedicated to helping customers find the perfect new, used, or certified pre-owned Subaru. The dealership is known for its clean and organized environment, along with its commitment to customer satisfaction. Many reviews highlight the professionalism and friendliness of the staff. Salespeople, particularly one mentioned, are praised for their patience and thoroughness, ensuring that customers' questions are answered and that they receive the best deals. Customers appreciate the follow-up service, where staff check in after purchases to confirm satisfaction and address any concerns. The service department also receives positive feedback for its exceptional assistance, with staff going above and beyond to help resolve issues, such as unexpected battery failures. Overall, Quality Subaru stands out for its top-notch customer service, making the car-buying experience smooth and stress-free. Many reviewers highly recommend both the dealership and specific team members for anyone looking to purchase a Subaru in Wallingford and throughout Connecticut.
Having owned 4 Hondas, I decided it was time for a change, so I looked into the Subaru. Chris Carey greeted us when we walked into Quality Subaru, and he was helpful from start to finish. I came away with a bright, red Subaru Cross Trek and assurances from Chris that no question I may have would be too silly!
May 2026
Helena was amazing! I bought a 2025 Subaru Legacy from her, she made the process super easy, no pressure and was able to get the car approved in my name. 10/10 recommend!
May 2026
I had the best purchasing experience with Helena. She was very kind and accommodating. We were reviewing options with other dealerships and brands but Helena won us over with her service. Having the right sales expert makes or breaks a buying experience and we were so happy to work with Helena.
