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Closed
3528 E Main St, Waterbury
Banks
“Great experience at this bank everyone is so kind and helpful all the time, you feel welcomed every time you come in, I opened my bank account with this bank and couldn’t be happier! They are quick efficient and reliable!”
9AM - 1PM
835 Wolcott St, Waterbury
Banks
“Valerie THE. assistant Mananger in this location , she is the best and very professional she deserve to be manager
I will give her 10 star if I could .”
“Outstanding experience at all facets. Brian Rodrigues is an all-star at this branch (if not the best in the State of CT), and has helped me tremendously. I highly recommend working with him, and this branch, for all your banking needs. My highest recommendation!”
9AM - 12PM
3670 E Main St, Waterbury
Banks
“Very knowledgeable manager, Patti, and love Angelo, who financially advises. All tellers are courteous and capable. Love the online banking website. Have always been accomodated withcompetent services, answers to my questions.”
“I found this bank due to BOA contu to close branches. I went in and was met with friendly,down to earth, people friendly smiles. And they know my name each time in enter. So i must say that the team of ladies are professional, caring and patience is all over this wonderful bank. You could go in and stand, feel home comfortably with tellers and advisers.. Julia etc... will tell you this is the bank ...great people! Neighborhood bank”
“Lourdes is an angel on earth. I came into the bank with a huge issue, unrelated to this branch. Lourdes was beyond accomodating and did everything in her power to help us resolve the issue smoothly.”
9AM - 1PM
1254 W Main St, Waterbury
Banks
“I am and have consistently been very happy doing business at this location for over a dozen years. The staff are kind and helpful with all of their customers of any ethnicity, as well as the staff themselves also including people of color. I think it’s a fine location and recommend it highly. The tasteless suggestion that this branch is in some way discriminating towards anyone is a sad ploy and to turn customers away from a location where the employees work hard and go out of their way to provide excellent customer service. To the entire community, please don’t allow discrimination of any type, especially not for baseless fodder to prohibit you from finding a banking home in TD Bank at the West Main Street location in Waterbury, CT.”
Open 24 hours
54 Bank St, Waterbury
Banks
“You don't appreciate what you have until to lose it. I switched from Webster to People's United because I got a better mortgage rate at People's. I've found that it is very difficult to get customer service to fix anything at People's. 1. Webster allows you to transfer between any account online, whereas you cannot do that with People's. 2. Webster answers their phone within minutes, whereas People's will return your call in 40-60 minutes, so you have to sit by the phone. 3. If you have a problem with Webster, they will fix it the same day instead of making you wait literally weeks. 4. They will give you one overdraft forgiveness a year. 5. They will let use overdraft protection without a fee (just interest) from a line of credit. I have had no or very little problems with them, and the few times I did, they were patient and fixed the issues right away.”
“Tai was my second experience at Wells Fargo, and she completely changed how I viewed the bank….
She was respectful, patient, and genuinely made me feel valued….
After that visit, I expected every Wells Fargo location to treat me with the same level of care.
Unfortunately, my third visit back in Woodbridge was nothing like the experience I had with Tai….I walked in expecting the same respectful service, but instead I was met with rude and dismissive behavior….once the banker handed me to this young lady that was to open a checking account for me…It was a complete contrast and honestly made me question staying with the bank at all…
Tai set the bar high — higher than ANY other banker I’ve dealt with…. Her professionalism and kindness are the reason I’m still giving Wells Fargo a chance….still on the fence about closing the account but Ms. Tai”
9AM - 1PM
2 W Main St, Waterbury
Banks
“Cristena Rivera at TD Bank provided excellent customer service to my mother-in-law. She helped her open a checking account and went above and beyond by helping her download the TD Bank app and patiently teaching her how to use it step by step.
Cristena was also incredibly patient and kind while helping my mother-in-law recover the password to her email account. Her professionalism, patience, and willingness to help made the entire experience smooth and stress-free.
We truly appreciate her outstanding service.”
“I have been using FD for years since 2016. This bank was the only bank that believed in giving me a loan back in the day when no other bank would help me.fast forward to today-and I give this bank a lot of credit in helping me shape my family and I build generational wealth-and they’re still helping me every year with something new I do.This is a small community bank that’s a staple in Waterbury for like 100 years. It’s not chase bank so if your looking to have deposits in the same day-only thing I would say no to-however anything for personal banking savings auto loans-helocs-these guys are the top of the line.The employees are very helpful especially in the loan department, all of them are very helpful. Most people will use a business for years and one time something will go wrong, they will immediately leave a review. How about leaving a review for the 50 times things went right.Everyone wants to feel entitled and special about leaving reviews-negative reviews should only truly be warranted when all avenues dealing with the business have been attempted. Not just when 1 bad experience happens and you go cry about it on Google like a 4 year old like a lot of reviews I see. Get a grip on life-and get out of moms basement and see the world.The negative reviews they even have are mostly from the meriden road branch-and it’s not because of the employees, that bank especially deal with a bunch of people who can’t figure out why companies took money out of their account and they get mad at the tellers-seen it many times, it’s 2024-get with the times and control your money better people-it’s not the banks job to worry about why you can’t budget your money.Either way-keep up the great work FD community and continue in helping people in Waterbury build generation wealth!”
“I have been banking with Webster in Waterbury and I have come to love this branch. The staff and service is amazing; sometimes it is busy with hard parking but with the location it is expected. I would highly recommend speaking to Normaris or Luis for any questions or help. They are extremely helpful and willing to answer questions or concerns you have. 10/10”
“Exceptional customer service from Monica Brandy!!! Very warm, courteous and hospitable!!! She makes my visits worthy!!! Thank you Monica! You're Wells Fargo's face!!!”
9AM - 12PM
910 Wolcott St, Waterbury
Banks
“Amazing helpful staff here. Opened an account today and so thrilled about no minimums, no monthly fees. So many banks wanted maintenance fees for my little bit of money.The woman at the desk was knowledgeable and got our account set up in less than an hour!Beautiful branch with computer and printer access. Very excited to bank here”
9AM - 1PM
725 Wolcott St, Waterbury
Banks
“I would like to compliment a Relationship Banker Jenelle at the 725 Wolcott St in Waterbury. She has such a wonderful personality and is always greeting every customer with a BEAUTIFUL Hello and wonderful Customer Service. Thank you Jennelle!”
9AM - 1PM
5 Wigwam Ave, Waterbury
Banks
“The Staff are Nice but the Fees for using the ATM are Ridiculous. Cut them in half Please. We can ALL enjoy the Savings on that. I'm a Super Saver, so every Little bit Helps!! ?”
8:30AM - 12:30PM
281 Meriden Rd, Waterbury
Banks
“FD Community Credit Union has been my credit union for over 30 years. The staff is consistently friendly and helpful. I’ve had multiple car loans with them and everything has always been smooth, with no issues. Highly recommend.”
9AM - 12PM
410 Reidville Dr, Waterbury
Banks
“I used this Webster Bank’s coin counter the other day. After using the machine, I went in line to cash in my receipt. The line was quite long, and 2 of the 3 tellers were involved in time consuming tasks, such as setting up a new debit card for a customer. I asked the branch manager if I could come back to cash my receipt, as I was in a rush. She informed me that the receipts have to be cashed in at the same time that they are printed. Knowing that I was in a rush, she went to the back of the bank to the drive up tellers and had one of them come up front to cash me out. I never had a chance to thank her because she was on the phone when I left. I just really appreciate her attention to customer service and doing what she can to help someone.”
“I have been banking with Webster in Waterbury for many years and came to love this branch. The staff and service is amazing sometimes busy with hard parking but with the location it is expected. I would highly recommend speaking to Normaris or Luis for any questions or help. They are extremely helpful and willing to answer questions or concerns you have. 10/10”
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“Skyline is the best. I started using them a few years ago when I met my husband and his whole family used them. All of the employees are so knowledgeable and are always willing to help. They make car buying so easy and they always seem to have the best rates.”