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February 2024 by Gabriel Quiles
Easy way for grocerie shopping
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February 2024 by Lovee Lovee
Unprofessional items never on shelf waiting in lines are crazy line at deli counter crazy altogether just an unpleasant shopping experience
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February 2024 by yinka santacruz
I enjoy shopping here and using the express pay but unfortunately I can’t get the big bags of chips (Tostito and frito lay) coz it’s difficult to scan them with express pay and staff can’t help much with that aspect either, they’d say get the ticket there and scan it but there’s never any ticket to scan it for 2for $8. Apart from that it’s plain sailing.
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February 2024 by Josue Ali
Tyler was very friendly, 10/10 customer service! :)
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January 2024 by Tess Uri (Tess)
I couldnt find something I needed in the store for about 8mins walked around the whole store looking around trying to find someone to help me. Their were 2 Employeesin the Fresh produce isle working together, one of them didnt know where it was an he even tried asking his coworker and his coworker was ignoring his question right in front of me. I attempted to ask him myself trying to get his attention being only 2 feet away from him and he completely ignored me, his coworker even looked at me with confusion. He look at me and me after finally getting his attention and he rudely said no and Proceeded back to his task. This one employee was very rude!! black guy with glasses I really wish I got his name. I Continue to look for an employee and I found Janice some seconds later and explain to her my situation and she stopped what she was doing and walked me to what I was looking for above and beyond her work THANK YOU SO MUCH JANICE FOR BEING A GREAT PERSON AND FOR YOUR HELP, BLESSING!!!!That one employee is why I'm putting 4stars. The environment their is nice they have everything and alot of the employees are helpful except for this one encounter I had that day.
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January 2024 by Charles Joseph
The gas station always opens late especially on the weekends.
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December 2023 by Leila Johnson
Convenient hour and location. Great price and friendly staffs
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December 2023 by Beverley Hunter
I would really like to extend my sincere thanks to a young man named Kentrel who works at the Waterbury Ct. location.Kentrel listened to my concern and went to get help to make sureI didn't have to worry about my birthday cake order. Thanks again to this young man,from Beverley Hunter.
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December 2023 by Taniesha Lott
Coming from someone 13+ years of Customer Service Experience. Unacceptable customer service at the customer service desk! I was trying to make a return without the paper receipt for something I bought literally Nov 21,2023. But proof was still in the pudding because I have it on my phone in the app. Have the card I used and they gave me such are hard time to make a return. If it’s clear I bought it here and the same Visa card at your store ! Insane…. Now the second person who was a manager was more helpful but was like next time make sure you have the original receipt. As if I’m being reprimanded and do this frequently. Which I don’t! So I said in return make sure it’s clearly written in the return policy. She said I’m not sure why you’re getting upset? I’m upset because I shouldn’t have to be here for 30 mins trying to get a refund for something I want to return and clearly paid for. Walmart , Target, Kohls and etc take returns w/o an original receipt as long as I have my card or web receipt. I’m good. I’ve worked in retail customer service and I know policy one thing is certain customer is always right! Maybe they need to swap out with that cashier who I came across over a year ago who had EXCEPTIONAL Customer Service. Cashier 248592 from today Nov 25,2023 definitely needs retraining in customer care. Thank you for my return after the stress of getting it.
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October 2023 by melissa rodriguez
Love this place always has everything I am looking for!!
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September 2023 by Jenn Gottdiener
I've had consistently excellent tire repairs and maintenance at this BJ's. Kudos to Sam for amazing and caring customer service that shows he takes responsibility for his work.
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June 2023 by Zeshan Aziz
Very bad customer service And then manager she don't care about customer super rude
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June 2023 by Gregory Wright
Always friendly and helpful staff with great prices and service.
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May 2023 by Kathy Gagne
While the deli prices are the best, the wait to get helped is ridiculous. Workers have no urgency and are too busy working on instacart or called in orders? To help the crowd of people standing waiting for a half hour right in front of them. Guess I’ll be paying more elsewhere so I can get out of there faster .
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May 2023 by Ronnie presuto
Love this place. Prices are great. Can find anything there. They take food stamps