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August 2023 by Linda Jackson
Nice, quality clothing! Expensive! I'm disappointed they don't offer a Senior discount!
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June 2023 by The Daddy (The Daddy)
Great just wish they had more boots
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June 2023 by Yann Larrandabure
Reasonable pricing. Good advice. Friendly staff.Nice set up. Very good experience
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May 2023 by Roberto Cuebas
They want you to buy on line they have the product but they tell you dont have it .
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April 2023 by Jme B.
Terrible customer service. Worker couldn't even say hi when she came to unlock the fitting room. Sorry for asking you to do your job today!
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January 2023 by Ray Spink
Good range of products, brands and prices. Staff excellent product knowledge and helpful.
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December 2022 by Claritza Collazo
I went to this store on Nov 3 to do a return. A young employee did it and today is Dec 2 my money is not in my account yet. I been trying to get help from the store or the help center online. No one is helping me at all only I hear is excuses or apologies. No money no item. Really upset with them...
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August 2022 by Sabrina A.
The staff here are the best people I've ever dealt with at any Dick's store or any sporting goods store I've ever been to so I will only be shopping here from now on! We were looking for a yeti and literally every staff member we passed by asked us if we needed help with anything and one walked us over to exactly what we were looking for. There is plenty of stock here and you can definitely find anything very easily.
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June 2022 by André Maldonado
I would give this facility 5 stars, all because of the manager by the name of Jamie I won't. He could of helped me get my fishing license since he helped me look at some glasses. This man just looked at me after called one of the girls from a different area to help me. He was on the computer that the girl used to print out my license the Manger was able to help with glasses but couldn't handle that. If I go back in this store and I see him working I'm walking out. His customer service wasn't great at all, he walked away from the employee and myself to walk around 2 more minutes with me wouldn't have been an issue.
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June 2022 by Dan Saltman
Cashier just told me I treated her like a dog because I wasn't paying attention and didn't put the money in her hand
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January 2022 by Future Albino
Today I experienced one of the best customer service experiences I’ve had in a long time. A young man named Adam immediately approached me and asked how he could help. The product I was looking for wasn’t in store but he then provided a solution by letting me know he would be able to order for the socks to be delivered to my home with $0 for shipping. In addition I decided to buy a pair of dumbbells — an hour later I noticed I purchased the wrong set and went back and the same young man was there to greet me to help me with my exchange. He then helped bring the heavy Bowflex dumbbells to my car. As a man whose been in banking for many years I truly believe providing exceptional service is something that comes from the heart and is executed 100% of the time for 100% of the people one comes in contact with and you can just tell this young man gets it! Extraordinary service — you are appreciated Adam.
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January 2022 by Tray Tray
The waterbury location didn't have what I was looking for But Danbury did im happy I took the trip, my purchase was a Birthday present for my son, also the associates in both stores were great and very helpful.
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December 2021 by Zandile Nx
The staff are friendly and very helpful ,the store is clean with lots of merchandise! The prices were reasonable I purchased everything I wanted!
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October 2021 by Donna Verrastro
Great store, very well stocked, decent prices, very clean.
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June 2021 by AVI SCHWINDER
Bought a camelback and hiking sneakers. Price was reasonable. The selection was not great, and the camelback I bought was not in the hiking section where it should be. Was going to leave without it, but it was near the front counter. Went on 10+ mile hike, it worked great.
