Wells Fargo Bank offers personalized attention and self-service tools to support financial goals. Experiences with staff are often excellent, describing them as professional, well-trained, and respectful, making customers feel very good even without an account. Service can vary, however, with one branch providing terrible service. For specific needs like opening a business account, which requires filling out many packs of forms, assistance from a great representative can be excellent, with thorough, page-by-page guidance. The bank provides deposit products and is a member FDIC.