Best Buy offers a positive shopping experience with helpful and knowledgeable staff. Customers have noted that the employees are friendly, approachable, and provide good advice without being pushy. For instance, a customer appreciated the transparent guidance given about an Apple Watch, where the staff member advised against an upsell and offered honest opinions instead. The store's recent decision to price match with competitors has been well-received, enabling customers to find competitive prices on popular items like computer components. The convenience of online ordering for in-store pickup has also been highlighted, with one customer describing their experience as nearly perfect thanks to a pleasant employee. Additionally, customers have successfully found products ranging from laptops to smart TVs, with staff members taking the time to explain new technologies and assist in making informed purchases. Overall, Best Buy is recognized for its excellent service and commitment to customer satisfaction, making it a recommended choice for electronics and home entertainment needs.
Lots of great stuff on display. I really enjoy Best Buy
March 2026
The Waterford location has exceptional customer service!
March 2026
Just had the screen on my phone replaced by Bryan. Easy Peezy, great service, highly recommend. If corporate is looking at this, give this guy a raise!
