Home Improvements in Waterford, CT

“We needed 3 pendent lights for our new kitchen island. We had no idea where to start. Shopping online provided us no help and was not a good experience. We visited Melissa in her store and in just a few minutes she was able to look at a picture of our new kitchen island and make recommendations on what to order. She reviewed the pictures of the island, ceiling heights, knobs and fixture colors and clearly made the best suggestions on the lights to order. She even reviewed the different finishes the lights came in and perfectly match the metal color of the pendent light and size of the fixture that looked the best in our new kitchen. Her services provided in our selection process could not be achieved by just going on line and placing an order. We visited the store and must say it was an incredible experience working with Melissa. The ability to get help from Melissa, "Shop Local" and receive the lights in three days made for an incredible shopping experience at Be The Light Designs.”

“One employee tried to be helpful but after a while it seemed like he was trying to brush me off the two that finally helped me get the right tool for the job did better to assist unfortunately cannot remember their names at the moment.”

“A Home Depot is a Home Depot. Their online system seems to keep pretty up to date and we've never had something say instock online and not be in the store. Aisle location also seems to always be correct. Good selection of stuff. Never have a problem finding what we are looking for. Staff is kind and helpful when you need it. My only real complaint is that they have moved mostly to self check out and I'm just not a huge fan of that switch in general. They offer a military discount at this store, but it has to be pre registered to your phone number/account so you can't just show your ID(active or dependent) and get it.”