LensCrafters at 850 Hartford Tpke is committed to delivering quality eyecare to help customers see their best. They provide comprehensive eye exams, a variety of premium lens solutions, and a wide selection of designer frames, including brands like Prada, Ray-Ban, and Oakley. The staff is noted for being polite, professional, and knowledgeable, ensuring a pleasant experience during eye exams and glasses selection. Customers appreciate the helpfulness of associates, who take the time to explain options and make recommendations. The store accepts most vision insurance plans and welcomes all prescriptions. Overall, LensCrafters is highly recommended for its attentive service and quality eyewear.
My second time using Lens Crafters. I will never go anywhere else. The guy that assisted me both times ( Rich ) is amazing to work with. He is very knowledgeable, professional, and never lets me leave the store until 100% sure im satisfied. Great experience..Highly recommend going to see Rich for all your Eyewear needs..
June 2026
Donovan was great. Super knowledgeable and eager to help. Would recommend to anyone who is also looking to get a new pair or prescription. Transparent and helpful.
April 2026
New London, CT LensCrafters is in their new location next to the most excellent Panda Buffet. (Now isn't that convenient. ) Staff knows their software and all the processes like the seasoned professionals they have always demonstrated. I've used them for about 20 years and the quality has never wavered or lessened.