Ace Hardware of Watertown is a convenient and friendly local store that provides a wide selection of quality products for home improvement, grilling, kitchens, bathrooms, and yard needs. Customers appreciate how easy it is to get to, making it a better option than traveling to larger stores in Waterbury or Southington. The staff is known for being smart, helpful, and accommodating, always ready to assist with finding items or special orders. A standout employee, the head cashier, is highly praised for her skills, kindness, and ability to handle busy lines with a smile, making customers feel valued even in stressful moments. The store offers excellent service, with most requested items available within a day or two. Customers also enjoy the benefits of Ace Rewards, which provides monthly coupons and discounts. Overall, Ace Hardware of Watertown is recognized as "the Helpful Place," committed to supporting neighbors with personal service, helpful staff, and a convenient shopping experience.
What ever you looking for to fix your home and everything you want for your property, just come down to the best in specialties products for all your needs. I recommend 100%guaranteed
July 2026
Benjamin was again quick to see I needed help. He found exactly what I was looking for. What a pleasure and a rarity to receive such great customer service. Thanks!!!
June 2026
Very helpful and large store. Liz always knows where to point me in the right direction then helps me with the Ace App very patiently. The guys that load mulch are amazing and efficient.
