FedEx Ship Center in Watertown, CT provides packing supplies, boxes, and FedEx shipping services including expedited, standard, and economy options. Customers can have shipments held for pickup or schedule residential deliveries. The staff receives consistent praise for excellent and friendly customer service, with employees described as respectful, patient, knowledgeable, and very helpful. Specific instances include staff going out of their way to locate a package and providing patient assistance with complex international shipping documents, including help with printing. While most feedback is highly positive, noting the company as a five-star delivery company, there is a concern regarding a delivery person driving too fast in a local park. The location is recommended for its hospitality and the great group of people who work there.
Mark was an absolute pleasure! He greeted me and had the box all ready for me to package and ship my item before I even entered! He then packaged it and taped it up for me without me even having to say a word. Thanks again as well as excellent customer service.
December 2024
Very helpful staff, even on a snow day the day before Christmas.
November 2024
I think our FedEx delivery person is a good guy BUT HE CANT BE DRIVING 60MPH IN OUR PARK WITH 20MPH SIGNS EVERYWHERE !!!!
