FedEx Ship Center in Watertown, CT provides packing supplies, boxes, and FedEx shipping services including expedited, standard, and economy options. Customers can have shipments held for pickup or schedule residential deliveries. The staff receives consistent praise for excellent and friendly customer service, with employees described as respectful, patient, knowledgeable, and very helpful. Specific instances include staff going out of their way to locate a package and providing patient assistance with complex international shipping documents, including help with printing. While most feedback is highly positive, noting the company as a five-star delivery company, there is a concern regarding a delivery person driving too fast in a local park. The location is recommended for its hospitality and the great group of people who work there.
The staff at this facility are very Courteous, Professional Service, without any hassles. Other places I went were not friendly at all. This FedEx Ship Center gets an A+++++ 100% plus.
March 2026
The gentleman behind the counter was unbelievably helpful and he saved me a couple of dollars hats off to him.And all the workers at fedex
October 2025
I was happy with the friendly service. I had a weed wacker to send to the repair shop. It was an odd device to pack. A friendly agent came up with a bright and effective solutuon to get my item bixed and shipped.
