I shouldn't have to sit in the drive through for twenty minutes
May 2023
A rest room for customer is needed at Wells Fargo bank at Strait Turnpike in Watertown. I was told there wasn't any for customers.An employee was friendly and was able to suggest other places that had a restroom. Otherwise, would have taken off another half /1 star.
January 2023
Impossible to talk to a banker on the phone. Perpetual hold.