Advance Auto Parts at 443 New Park Ave in West Hartford offers automotive aftermarket products and many free services. These include free battery testing, free battery and wiper installation with purchase, and free engine code scanning. Staff are consistently described as friendly, kind, helpful, and knowledgeable. Employees frequently go above and beyond, assisting customers by installing new windshield wipers or changing a car battery in difficult conditions, ensuring the vehicle starts properly. Service is noted for being fast, patient, and attentive, allowing customers to drive away safely and comfortably shortly after arriving. The experience leads customers to choose the store for all future auto part needs. The location also provides access to leading brands and a loyalty program for savings.
A big shout out to Pedro and the staff.Thank you for helping a damsel in distress. My button to open my gas tank was frozen on the driver's side of the door They came out and with a little work it was accomplished. I highly recommend them from my first call to going above and beyond.. Amazing
November 2025
Great customer service, thank you Jashira and Pedro for your help and kindness
August 2025
Had a very helpful experience when i walked in the store. Kailish R. and Pedro helped me I appreciate the customer service.