“The woman who helped me with my equipment and making sure it fit me was friendly, patient and accommodating. The other women in the office were so friendly as well”
“I’ve been having a terrible day in a terrible month in a terrible year but my visit to this location was short but made a big difference. I didn’t get the worker’s name, which was a mistake because he was so friendly and professional but he deserves so much praise. Such a simple gesture of kindness has improved my awful day. I have never heard of this business before today but whenever I need medical supplies again, I will tell my doctor to send them here. I randomly received a call, I didn’t know my doctor ordered anything, I showed up 5 minutes later and my paperwork was ready for signing and my order was packed. He was a young black man and just had such a positive energy, he is doing a great job!”
“What a surprise Charm Medical Supply in Elmwood/West Hartford. They have everything! We were looking for an UpWalker. They had 2 models - small and large. We liked the design and order the medium. It is perfect. Deanne was extremely helpful. I am trying to spread the word about this store.”
“Betty was amazing
She took the time to show both my husband and I the various chairs and their settings. She was attentive and cared to give us a great experience. 10/10 recommend. She knew her stuff and was very friendly and professional.”