“I'm suprised at some of the reviews. I at first though the same thing. Why wasn't I getting my machine if it was so improtant? Why wasn't I getting phone calls? Until I realized it wasn't J&L it was the medical assistant from my doctor's office. Once me and J&L realized this communication was smooth and everything was up and running. They went hard to get me my machine and supplies because the MA wasn't doing her job. And when I needed a different mask it took 5 min over the phone and they sent it out for delivery as an emergency so I wouldn't go without.”
“Above 5 Star service. With our local store having closed, we called a store 90 miles away to help with a needed repair (after 9+ years of near-constant usage) on a zero gravity chair. Jesse Hogan sprung into action; he called the manufacturer, and is well on the way to solving our problem. He has been informing us of every step in the process. I did not think customer care responsiveness like that does not exist anymore. Cannot recommend this store more.”
“I'm am a new customer to Beacon pharmacy, Todd and staff are amazing very polite, accommodating,and answered all my questions.I was amazed when I switched to them, I received a welcome card from Todd personally and I haven't had this from other pharmacies. This is like you are family and not a number, they truly get to know you as a person.”
“Lincare was there when I needed them. Luis is a gem! Always so kind and accommodating. And I can't say enough great things about Joan! She goes above and beyond to meet customer needs! Thank you to those at Lincare who truly work hard to make a difference. You are so appreciated.”
8:30AM - 5PM
85 Commerce St, Glastonbury“Had an issue previously with DME due to my insurance and the walk- in that i went to. Spoke to one of the owners who was very understanding and helpful and clearly wants the best for his customers.”
“This is the best pharmacy I've ever used. Usually they answer the phone within 2 rings, I've never been put on hold before they answer like the bigger pharmacies do.Delivery drivers are courteous and friendly. This is AAAA service with a smile. ??”
“What a surprise Charm Medical Supply in Elmwood/West Hartford. They have everything! We were looking for an UpWalker. They had 2 models - small and large. We liked the design and order the medium. It is perfect. Deanne was extremely helpful. I am trying to spread the word about this store.”
8:30AM - 4:30PM
43 S Main St, West Hartford“The women who work in this business could not have been more helpful and kind to me today . They were also wonderful during Covid when I needed some things .. they were always so kind . Won’t ever go anywhere else .”
9AM - 4PM
74 Vine St 3rd floor, New Britain“I have had fabulous assistance from A2Z and got everything ordered in a 10 minute phone call. I am confident that the equipment for my mom will be there tomorrow, as promised.”
9AM - 12PM 1 - 4PM
65 Louis St c, Newington
“In my experience, as someone attending an appointment with an individual who is first learning about a CPAP, this facility was incredibly helpful.Very friendly and direct staff that is knowledgeable in the devices they offer. They are very thorough in explaining and answering questions.If you happen to be a plant lover, you will be pleased to see a couple of plants on the windowsill.”