Hotels near West Haven, CT

“No were near as bad as latest reviews have stated. Rooms where clean, staff was friendly. Breakfast was mediocre but that is normal. Overall decent hotel for decent price.”

“Excellent food and atmosphere. Exceeded my wife and my expectations for a date night and we'll definitely be back. Limited menu options, so check before you go for something you like - but what they served was superb!”

“I stay here anytime I'm visiting family in the area. Rooms are spacious and well-maintained. Staff are very friendly and accommodating. I dont eat at the restaurant often but when I have the food has been excellent. And the free morning coffee in the lobby can't be beat.”

“We had a wonderful stay at the New Haven Hotel! The rooms were spacious, spotlessly clean, and beautifully decorated, providing a comfortable and welcoming atmosphere. The staff was very friendly and attentive, adding to the overall positive experience. The location is fantastic, with Yale University just a short walk away, making it ideal for exploring the campus and nearby attractions. Parking was convenient, too – there’s a garage across the street with a direct walkway to the hotel. We only stayed one night but would have loved to stay longer. Highly recommend!”

“Excellent modern property. Restaurant and bar have limited hours. Great facility with a very secure parking garage.

Rooms: Very modern rooms. Clean and well appointed

Safety: Very good hotel and parking garage security”

“I stayed here with my family for one night during Easter weekend. The staff was lovely and accommodating to us as we were traveling with a baby.
The only downside I experienced was that the hotel was FULLY booked, this meant that hallways were loud and lobby space was overcrowded at times. Rooms and most of the hotel was a bit outdated but clean”

“This review is only about the hotel and my great experience at the hotel. I am not giving a bad review like other reviewers based on the entire neighborhood. I do agree that the neighborhood is a bit on the undesirable side with all the young thugs, noise at night and the vagrants lounging around in public. This I feel is not the hotels fault and they shouldn't be having their name dragged down because of it. If people have issues then they should be contacting law enforcement.

I stayed here for a couple of nights cause I wanted to check out a few of the free museums and sample some New Haven pizza. I think the hotel itself is in a great location where it is close to all points of interest and the staff here is absolutely wonderful. Kaylee checked me in and she very friendly and helpful. My room on the 11th floor was very clean and spacious with a nice view of the city from my window. My bed was comfortable and their was plenty of hot water. No issues there. The lobby is a bit old fashioned, but to me it was charming.

Self parking is $25 and valet is $30 a day. It is a bit steep, but that is pretty standard nowadays since street parking is pretty hard to find. The garage is a bit dark, but you can get around. The hotel has a fitness center on the 3rd floor and a lovely restaurant/bar on the 19th. In the lobby they also have a small café/gift shop and the ladies behind the counter were super nice.

Overall, I really enjoyed my stay and I look forward to staying here again in the future. I wasn't going to let the negativity of other reviewers scare me from staying here...I am a Brooklyn girl with thick skin and I am used to far worse where I live.”

“We left a filthy hotel and came to this Best Western at 11:00 at night. I could tell immediately after walking into the lobby that we were going to have a much better experience! It was clean and modern and didn't smell like smoke. Our room was clean, modern, and comfortable, and the continental breakfast was great. We only had one minor issue. My son found a stain on the comforter on the bed, (they don't use duvet covers,) and refused to sleep under it, so we put it on the floor. I took pictures and showed the front desk clerk the next morning. A manager reached out to us and refunded 50% of our stay. I thought that was reasonable. We would definitely stay here again!”

“Only complaints i have are the rude lady at night behind the desk and the rock hard beds. Besides that it’s affordable/get what ya pay for. However it is convenient with pilot, Wendy’s, Dunkin, crackle barrel all right there and minutes away from Walmart, stop and shop and the mall. They even have some snacks you can purchase at front desk.”

“The main appeal of this place is the location and cost. Our room was clean but some guests must have smoked something in the hallways. This place is adjacent to I95 so it was easy to get on and off the highway. Will most likely stay again in the future.”

“Stayed at the Hilton Garden Inn in Shelton Connecticut. I travel a lot for work and staying in Connecticut and visit family and friends on Connecticut as well. I have stayed in every hotel in the Shelton area and I can tell you the Hilton Garden Inn by far is the best. It’s the cleanest. The staff is wonderful. I had a disability and they were always there to help me. I never had to worry or be anxious that I would not be able to get my mobility scooter in and out of my car, the hotel is immaculate. The rooms are very nice. The price is extremely reasonable and the staff all the way from the front desk through maintenance the staff and the restaurant the front desk. Everyone is wonderful and very accommodating. It is well worth the money. it is beautiful place to stay and makes you feel like family, especially when you’re traveling alone. You definitely do not feel alone. You feel like you have an army of people to help you and it’s wonderful .”

“Really the star lost is that the “continental breakfast” is coffee. That’s it. There was an unopened box of packets of oatmeal and tea but for the love of Pete, at least open the box. There were also rapidly decaying apples. Also the room bathroom only had shampoo and “face soap.” No lotion, no conditioner, no body soap (though I get that’s ridiculous and is the same as the face soap). Otherwise, the room was clean, the staff was helpful and professional, and it was everything I needed. Walked from and to the train station and was super easy. Grocery, pharmacy and liquor store all nearby and walking distance. Perfect.”

“Want to check in was told that I could check in between 230 and the person at the desk was very rude and attempted to stab my niece with a pair of scissors we left and she was very rude. She was making prices up. Another person came in and online told him that it was 90,a night and she says 150. And this is when I spoke out so we left anyone out there that thinks about staying at the Motel 6 in Milford on school Street don’t they have very rude staff. They profile people this is what I think.”