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“First, ignore the negative reviews. None of the staff have an attitude and some customers have unrealistic expectations. Every company has their own polices. I often visit Essex Mail Mart, and I absolutely love the staff there! They are fair, honest, and extremely helpful. I was thrilled when they moved from their old location to the new spot in Centerbrook. Skip the big corporations and franchise locations and choose this incredible local company if you're nearby. They take great care with everything you plan to ship.”
“I can’t say enough positive things about the Madison Post Office. I recently applied for my passport. After 2 weeks it had not arrived for processing. I went to the post office to question this and Kay immediately began to track it down. She contacted me and let me know what had happened and continued to keep me updated. I can’t say enough about the customer service Kay provided to me. She assured me my passport would arrive within a couple of weeks.”
“I just want to give a huge thank-you to the amazing team at the Old Saybrook Post Office! I made a mistake and accidentally put the wrong return item in a package that was already in the outgoing mail bin. The staff went above and beyond — they took the time to locate my package (which had already made its way to the bottom of the pile!) and helped me fix everything so I could send the correct return.
Everyone was so kind, patient, and understanding through the whole situation. It’s not every day you see people go the extra mile like that, and I’m so grateful for their help and professionalism. Thank you again to the whole team — you really saved the day!”
“The staff was pleasant, helpful, and very friendly. I greatly appreciated the fast and courteous service. I make it a point to visit small town post offices like Chester, CT for this reason.”
8:30AM - 4:30PM
12 Main St Ste 5, Essex
Shipping Centers
“We've owned a home in Essex CT for 12 years. The local USPS "Post Office" staff have always been extremely helpful and very professional. We're lucky to have them serving our community!”
“I had to have a project printed and trimmed. The team went way out of their way to assist , called to update me and when they had a machine issue and drove the project to another store to finish. That's good work !”
“I've been going to this P.O at least two times a week. For years. Not only are many of these reviews inaccurate, they're incredibly mean. I always found the people that work there really pleasant and efficient-even when the line is out the door. Having been a fly on the wall listening to a number of really irritating customers, you might want to ask yourself what kind of customer service YOU would provide should you be in their shoes. You want great service? Be nice.”
“While in the middle of a move, I returned internet equipment to the carrier via this UPS Store. Unfortunately, an error occurred and the carrier never received the equipment and thus charged me for the equipment. I contacted the store and within short order, my issue was resolved by a very helpful employee and the store owner. I appreciate the help they provided.”
10AM - 12PM 1 - 5PM
1 Ferry Rd, Hadlyme
Shipping Centers
“Located in the center of town on commerce street.. I am living at the Clinton motel.A great place to stay .and I left my notebook there.. one of the employees remembered that I am the kayak guy staying at the motel..they delivered my notebook free of charge... I went back and thanked themTwo thumbs up... Thanks guys ???”
“My experience with Deep River Post Offices has been all positive. They deliver packages right to my door when they don't fit in the Box on the street. When I request to hold mail, they do a great job.”
Shipping Centers
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Shipping Centers
“Friendly and helpful staff! Always patient to answer my detailed questions, help me find the most affordable shipping options, and are happy to keep me updated on the newest stamps coming out! Rarely a long wait too!”