Shoe Stores in Westport, CT

“Great customer service! The team really is knowledgeable. The experience of having your feet/ gait analyzed and then being shown appropriate footwear based upon the amount of running you do is so appreciated. The associate offered appropriate accessories without being pushy. Would highly recommend this shopping experience.”

“Fun, friendly atmosphere . I stopped in Sat. afternoon with my mother-n-law and found such cute things. The sales people were amazing to work with. Helpful but not pushy. ❤️❤️”

“I have been going to ASF for my running shoes and for my wife and children's athletic shoes for over 10 years. Just picked up a new pair of Brooks running shoes today. They have high quality products and know their business well. Super great attitude and service. Very kid friendly also. Highly recommend!”

“The Westport staff is great and accommodating as I was running late to ensure I could purchase a dress I needed for a Celebration of Life coming up. Thank you all!”

“Lily puts a smile on anyone's face on any day or any time or the year! It's such a joyful store you are bound to find some treasure even if it's only a day timer, a cell phone case or another Lily themed knick knack. I'm blessed the clothes fit me to a T so have no issue not leaving bare handed. I didn't know I needed skin tight hot pink and white checkered pants until I saw them at Splash of Pink. To me, Lily Pulitzer remains one of the clothing pioneers to get unique items versus the monotone styles (which I have no issue with) so prevalent today.”

“Wow, I am struck by the fact that the entire chain gets poor reviews. I have had good experiences each time I have dealt with one or another of the stores. I took two trips to the area pre-Covid and each time had a successful experience. The shoes were expensive, but now I buy from this family-owned small chain online and have never had a problem. They have very good sales and if you are concerned about a large outlay upfront, they do take one of those pay by month apps, so you can enjoy your shoes without breaking the bank short-term. That said, what I like about the place is the large variety of designer shoes they keep in stock at each store. The staff is not ultra-friendly. My very first time there, in Westport, I spied a gorgeous pair of Pliners for around $600. I asked for my size and it wasn't in back. So, as always happens, I checked the size of the floor sample and it was my size (6). I tried that one on and it was perfect, so I asked them to find the matching shoe. With a bit of grumbling, they did, got the box, and then, I said quite innocently, since this is a sample that presumably may have been tried on, is there any small discount for buying it? Nope! End of discussion. Since these were quite unique (black suede with marcasites) and the soles looked perfect, unworn, I went ahead and paid full price. My second trip was to the Greenwich store about 18 months later. There I got a friendly reception and found another stunning pair of Jon Joseph shoes (grey velvet with leather tassels), paid full price and was quite happy. After that, I watched (and still watch) for sales online. Their entire inventory is available that way and one can take advantage of the dozen or so brick/mortar stockpiles. They almost always take 20-40% off. The shoes are usually made in Europe and will last a lifetime (I have Pliners that are 30 years old and wear them weekly, just once having them re-soled; they are all made in Italy, thank the gods). They even now carry my latest obsession, beautiful, comfortable, affordable Marc Fisher shoes! Shoe-Inn ships immediately, they have great and responsive customer service if you call or email them and the quality is incomparable. So, if I were to go back, I would still brave the frosty reception here and there, would go when they have clearances, preferably, and appreciate the fact that these shoes are not only fashionable and beautiful, they are a sound investment, foot-ware-wise. (Far left Pliner pair are over 30 years old!)”

“Thank you all for your extraordinary service! Always a pleasure shopping here! You guys went out of your way to help me find the shoes I needed! Love this store!!Cindy”

“This is a beautiful store with good customer service. I came in for a specific item and they did not have it in my size anymore, so they ordered it online for me at the register. Nice!”

“Honestly the entire team at this store, and Mary in particular has always made me feel so welcome, helping me find items, place orders, and giving me genuine feedback when I’ve asked. The Free People clothes in my wardrobe are definitely some of my favorites, ones that make me feel the best, and I’m grateful for the positive shopping experiences.”

“In the midst of holiday shopping bustle, still received just the right amount of personal attention. Associates on the floor and at the desk were pleasant and genuine, so my fellow shoppers were friendly and in good spirits. The Westport Madewell must be a nice place to work- it certainly is an enjoyable place to shop.”