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March 2024 by Irene S.
the worst verizon store . bad sale rep . Zero technology Acknowledge.. Unwilling to help Rude and sent false information The technician recommended to Try other store as he didn't know how to help to go into my account . rude and disrespectful. Does not deserve a star .
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February 2024 by Oona Robinson
After many, many years of being an AT&T client, I finally took the leap and changed to Verizon. Before doing so I went to the store and the knowledgeable staff clinched my decision. Another impressive thing is how the corporate customer service processes work seamlessly with the store experience. Then most importantly, the store manager Alex patiently pinned down each and every question and/or concern I had. Definitely a great way to start as a new customer!
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February 2024 by John Jackman
I was attracted to the free upgrade to the s24 with a trade in. When I came to the store, Nathan was super professional and helpful taking the time to educate me on the key diffs bet the s24, s24+, and s24ultra. After I chose the s24, Nathan placed the order right away, and was able to get a new phone shipped the next day. After calling me personally the next day when it arrived, he took the time and care to make sure my old phone stuff fully transferred to the new one. It was a busy day, and he was being pulled in many directions, and he was able to keep his cool like a zen master. Employees like Nathan truly contribute to Verizon's great reputation.
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February 2024 by Rob Wolter
Great experience working with Nathan. He worked diligently to get my phone working and got me on my way!
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February 2024 by Genevieve Bouchard
This is the best Verizon around great service. Nathan was very helpful solved all of our issues and made it quick and simple. Thank you!!
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February 2024 by Wilmer Valladares
Reginald is amazing he is very patient, knowledgeable, and he makes up what Verizon lacks in customer service hopefully you give him a raise or bring him up in the company he deserves it, very humble guy.
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February 2024 by Kile Keever
Alex was amazing and helped me so much!The store is great!Would highly recommend going to this store!
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February 2024 by Christopher J. Vender
Alex is the best came in to get a new phone and in the process got me and iPad and after all that still was able to lower my monthly bill great service !
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February 2024 by Linda DeMattia
Went to this location and Bryan really helpful with me, this store is always the best thanks
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February 2024 by Aliza Campanile
Amazing super helpful! Nate helped me out today everyone give him a visit
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February 2024 by Dianne Bowman
Alex is always so helpful. Even help set up Bluetooth in my car
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February 2024 by Craby Shark
So kind, Employees knew exactly what they were doing. The whole experience was very seamless. As soon as we walked in they were super informative and helpful. Shout out to Nathan who fixed my phone real G
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January 2024 by Caroline Ryan
We had the best experience here!!! Could not recommend this Verizon store enough. Everyone working there was super friendly. Alex made the process of getting a new phone super easy and was great to work with. Definitely recommend this location!!
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January 2024 by jonathan gilbert
Best Verizon store with the best staff. See Alex for ANY questions you have. His knowledge base on Verizon products and services is deeper than anyone I have ever met, and his is customer service is next-level. He was able to find the best rate, upgrade devices, and made the process stress free. I despise the process of dealing with Verizon, but Alex can articulate the intricacies and nuances of Verizon's overcomplicated mess of rates and plans to help you with your specific needs. I have never encountered a Verizon employee as capable and friendly. If his boss(es) are reading - you clearly don't know the level of talent you have. If you did, this man would run all retail for Verizon.
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January 2024 by Cece Saunders
Had great service today. Alex was patient with my limited techie knowledge. Even got Blue Tooth connected in my car. Thanks.