Verizon, as an Authorized Retailer, offers customers a blend of Verizon's powerful services with the personal touch of a local business. The Westport location stands out for its exceptional customer service, particularly under the management of Alex. Customers frequently praise his extensive knowledge and patience, making the process of upgrading devices or addressing questions smooth and hassle-free. Reviews highlight the team's professionalism and kindness, with specific mentions of team members Brian and Arthur providing valuable assistance. Whether setting up new phones, handling issues, or seeking advice, customers find this store a reliable choice. With competitive prices on the latest devices and plans, this Verizon store is highly recommended for anyone in need of wireless services and products.
I generally don't like cell phone companies, but the people at the Westport, CT, Verizon store are fabulous. Every one of them. Ernest, Alex, and Kevin were all professional, kind, funny, and beyond helpful. The experience of switching carriers isn't something I want to do again, but I feel lucky to have chosen the Westport... read full comment
April 2026
very helpful store and had everything i needed greeted at the door and shown right to what i wanted
March 2026
Love the service, Christopher is extremely patient and helpful. Last store I went to they did not want to assist me at all
