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“This place was extremely professional, very straight forward, and helpful with my vehicle. But one gentleman in particular, I believe his name is “Frankie”, deserves very high praise and commendation that I hope management will recognize. He talked me through a very serious crash post-event about things I should know, what to do from there, and gave me very good advice on how to assess the situation critically + personally when I explained things to him. The outlook provided did mean a lot to me and it was very calming to be helped by him.”
“I had an absolutely wonderful experience with this auto body shop. After dealing with damage to my vehicle for over a year, I struggled to find a reliable shop that would work with my insurance. From the moment I came here, everything changed.
Dustin and Kevin were both incredible throughout the entire process. Their communication was outstanding—they kept me updated every step of the way and made sure I always knew exactly what was happening with my vehicle. It’s rare to find that level of consistency and transparency.
Not only were they professional, but they were also honest and truly went the extra mile to make sure everything was handled properly. I never felt left in the dark, and they made what had been a long, frustrating situation finally feel easy and stress-free.
I highly recommend this shop to anyone looking for quality work, excellent communication, and a team that genuinely cares about their customers”
7:30AM - 4:30PM
525 Franklin Avenue, Hartford
Towing
“I had a great experience with Brookfield Auto Body after my car was damaged in an accident. The team was professional, friendly, and kept me informed throughout the entire repair process. They did an excellent job restoring my car—it looks fantastic and feels like new again. The work was completed carefully and on time, and they made what could have been a stressful experience much easier. I highly recommend this body shop to anyone who needs quality work and great customer service!”
8:30AM - 5PM
8 South St, West Hartford
Towing
“Great experience! I drive by for work and saw the business. Drove in and met John. Quick assessment and had a quote within 20 mins. Great price! Done in 2 days. Thank you Car Craft Auto!”
“Whenever I call for an appointment for an oil change they were always there to serve us. If I needed a ride home I was able to get a ride home. I wouldn't go to any other auto mechanic then Mike's Auto.”
“Got my tires changed somewhere else, and my rear L differential was stuck.
Hicks was very honest in letting me know it may be a tricky job, but they did their best to work with my car in a timely manner.
Felt very comfortable with the staff and was treated with respect very professionally.”
“Fantastic experience all around. All of the staff are knowledgeable and helpful. This was my first time buying a vehicle through a dealer and I was pleasantly surprised how smooth and easy the experience was. I will happily return to Mike and Tony for any future vehicle purchases.”
“I was BLOWN away with the service here! Carstar took care of my repairs after my car was stolen. They kept me informed every step of the way and made the whole process smooth and stress free. They even cleaned my car which was such a pleasant surprise! Very nice people. Highly recommend if you need repairs on your vehicle mechanically or body work.”
“Had major front end repairs and alignment on my 2005 Silverado. Truck handles like new and should last for years.
Dennis explained all work needed and cost before proceeding.
Good experience all around. Will definitely be back for future repairs.”
“The Tow Truck Driver was awesome. And friendly. Very efficient He Helped me know what was wrong with my car. He actually got under the car once we were at a garage and temporarily fixed the linkage. I highly recommend them”
9AM - 6:30PM
165 Louis Street, Newington
Towing
“Great place to have your cars serviced. Kevin is honest ,knowledgeable and a good person. I would highly recommend him . The staff are good communicators, and respectful of your time. They call back when they say they will .i have been with him ever since he took over and i am grateful he did.”
“Jamie was a fantastic tow driver. I was on the side of the highway, and he got there in under 20 minutes. He verified where I wanted my vehicle taken in a respectful way, not mansplaining since I am a woman. So appreciated from start to finish!”
“Norman came to get my hubby's Dodge Ram from Porter st this morning. Broke down. He was so quick, professional, all and all hes a great guy. Great customer service. Next time I'll bypass AAA and call you guys directly. Thank you for your service today.”
“Got our truck right in and found some concerning issues and repaired everything right away! Very happy with Jay and his crew, plus the truck was Guns beautiful! Thanks”
“Cosmetic damage fixed promptly and made trouble free by Cheryl who had a rental car waiting
and took care of insurance issues. Office staff insuring a trouble free experience and quality work by the auto body mechanics rate 5 stars.
Thank you
Gary Frohlich”
“These Guys are Great my 2012 Jeep was leaking water and had a broken belt I dropped off car Wednesday am was given an estimate later that am and car was ready to go before 3;00.Fixed right the first time and has been running great I drive alot and have owned many vehicles this was the most positive experience of customer service in a vehicle repair establishment I have ever seen.I would highly recommend this place to anyone in need of car service,Service: Engine repair”
8:30AM - 4:30PM
99 Meadow St, Hartford
Towing
“I can’t say enough good things about Friendly Autobody and Towing. They took on a job that several other companies wouldn’t even attempt, and they handled it with professionalism and care from start to finish.
A huge thank you to Miguel, who went above and beyond to help me during a really stressful situation. He was patient, knowledgeable, and made me feel like my situation truly mattered. It’s rare to find people who treat customers with that level of respect and kindness.
If you’re ever in a tough spot and need a towing company you can actually rely on, this is the team to call. Honest, dependable, and willing to do the hard jobs others avoid. I’m incredibly grateful for their help.”
“Mary, the owner, is an outstanding person who consistently goes above and beyond for her customers. She truly saved my brand-new truck from collapsing into a ditch. I called Mary immediately, and she quickly dispatched her tow truck driver, John, who arrived in approximately ten minutes. Honestly John is a true professional and safely pulled my truck out. They offered a fair price, and I am incredibly grateful for their prompt and professional service. I highly recommend Berlin Auto Center!”
“Century Collision did an awesome job fixing my car after I was rear-ended. They were able to get me in quickly and fixed my car quickly. They're professional and honest. My insurance would only cover the cost of non-OEM parts, but CCC was able to find a dealership that would match the price so I was able to get genuine OEM parts for the price of aftermarket. If you need bodywork done to your vehicle, I'd suggest checking them out.”
“Excellent towing experience!!! Many thanks to Daren at Elmwood Automotive for his prompt, courteous and excellent service two days ago when my car died. He first jump started the battery, and then at my request due to multiple lit dash warning lights, he safely and thoroughly secured my car onto his flat bed truck, and towed it safely to my auto repair shop. Thank you, Daren, my hero!”
“Excellent service and a great experience working with them! My RV broke down and I dreaded getting it towed. I contacted Mike's Auto and towing in Windsor and spoke with Todd. Rescheduled an appointment for pickup that day. The driver showed up when they said they would and managed to get my camper out of a tricky parking spot. My camper arrived at the garage with no problems at all. I would highly recommend them for any of your towing needs!”
“They just fixed my cooling system on an old Detroit now it has zero issues. I bring all my trucks and my daily driver to Day Garage. They always give me the best price and Joe the manager is a very nice guy. Thanks Day Garage see you next time!”
“I purchased a car from Prestige Auto. It said it had passed vehicle safety inspection. We'll, not so much. R&M and Tom have gone above and beyond to get all the problems fixed. He brought me to work and picked me up. Tom kept in contact with me every time he had my vehicle. Prestige wouldn't do a thing. I asked to swap out for another vehicle I was denied. They refused to give me a loaner even after the repair shop has had the car more than I have. R&M is great, Prestige is the problem. They said they gave me a 4 year bumper to bumper. What they didn't tell me was they charged me $4000 for it. I guess Prestige thought I was just another stupid woman who doesn't know about the lemon law. Tom your the best!”
Open 24 hours
170 North Main Street Ste B, Middletown
Towing
“Can't say enough good things. I have a rough go of it after an accident and everyone was so above and beyond for me in the process. They helped me with all my questions and concerns. I HIGHLY recommend them for towing and any auto shop needs! 10/10 I'm very blessed to have found them and once I get back on the road will be back. Thank you so much again!”
“This place is the best! They always take care of me and I feel 100% confident in the work they do. I wouldn’t take it anywhere else. Slava and his team are amazing!”
9:00 AM - 5:00 PM
131 Berlin Road, Cromwell
Towing
“I can't say enough good things about this company. Bill and Ron have gone out of their way to help me with my car. Please don't hesitate to bring your vehicle there for service.”
“Truly Angels in disguise! I came in around 5pm and my check engine light was on. Thank God they had some time to fit me in their schedule, after other places being busy Alberto and Joe were very supportive and welcoming and opened my car hood and found the problem right away! They have much fairer prices than most mechanic shops!”
“They were there to pick my vehicle up within 10 minutes (they assumed it would be 20). The gentleman that assisted with the tow was excellent. Despite oil being all over under my truck, he hopped under there to release the parking mechanism getting himself dirty in the process without hesitation.
Above and beyond service and extremely quick. Thank you!”
“I had a wonderful experience with Nelligan's Auto. I was stranded in a busy intersection in Bloomfield which required me to call for a tow. Rob towed my car to his shop and give me options to repair my vehicle. I decided to let his garage service my car. It was fixed within an hour and I was back on the road!!! I am not from the area and I am not one of their regular customers. But they treat me like I was and provided excellent timely service!!! Thank you Rob and company!!!”
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“Great company to work with. I used them to offload some equipment and they were knowledgeable, professional, priced very well and on time. Highly recommend and will use again”