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“I came in looking for a new pair of running shoes after experiencing some discomfort with a previous pair of new balances I bought last year. Immediately walking in Brandon greeted me and began helping me. Asking for all my information, pulling up my account to view my previous purchased shoes to get a better understanding of my issue. He helped find the right shoe based on my concerns, talked me through two different options. Brandon was absolutely amazing, high energy and very knowledgeable. I would recommend seeing him if you ever go into this location! Thank you Brandon!”
“The person working there was very nice, and spent a lot of time chatting with my friend and I while the store was empty. Super cool collection of Pokemon cards in a range of very reasonable prices, lots of vintage ones and some good bulk to look through if you can't spend much.”
“Friendly service with little wait. Quite a few nice shooting lanes for bows and crossbows. Didn't try to over sell me even when I asked if there was any additional things I might need.”
“David from Fleet Foot helped me find what I needed for the perfect size and the most comfortable fit for my shoes. He was very helpful and quick to the point with everything needed. Thank you, David for helping me find what I needed really fast as well. Great customer service and super friendly and helpful.”
“Go here multiple times a week. Staff is always very helpful with finding what I need to get my child for hockey because I have no idea about any of this. They always have the newest equipment too right when it's released. Very much appreciate the friendly help everytime we stop in. Also the skate sharpening is always perfect as well.”
“I recently visited the Hartford Golfers Warehouse store and purchased a new wedge. David Lavoie and his staff were fantastic! They were able to listen to my request and provided me with several options and a great price!”
“Excellent customer service… I had my son’s 35 year old baseball glove (given to him by his grandmother) restiched here. They did an amazing job. They were very informative and guided me through every step. Very fair price. My son is very happy to be able to continue using his glove. Thank you!”
“Absolutely amazing service! Nadia was friendly, helpful, and knowledgeable as she helped me find the perfect gun case for my shotgun. I can't say enough good things about Bass Pro Shop in East Hartford.”
10AM - 5:30PM
1131 New Britain Ave, West Hartford
Sporting Goods
“Chris is a genius!
I use a Wilson Blade V8 and time came when I had to replace a much worn out grommet. Tennis warehouse said I'd have to wait till September... no chance. Called Chris and he went out of the way to get in contact with Wilson, to which they said the V8 grommets were discontinued. Chris was hopeful, helpful and optimistic that the V9 grommets would be able to replace them. A few challenges, some genius thinking, a heat gun and a stab wound later, the V9 made a perfect fit. I hope he doesn't cry with the load of work and people he has to tend to on a daily basis, but Chris certainly isn't afraid to spill blood and sweat for the tennis community. He's the man!
Much gratitude, Chris!”
“My experience was great and over the phone. I had researched treadmills and dealers. I emailed a few times and John replied almost immediately each time. I.knew what I wanted and he assured me it was a good choice. John called Saturday and I upgraded slightly and ordered over the phone. Contract emailed and returned Sunday. Monday morning I received a call telling me delivery 1:00/1:30. WOW! They arrived promptly at 1:00 and 45 minutes later were gone after assembling , testing, adjusting and instruction. Great service, great product. First use in a few minutes. Not usually a phone order person for something like this but, reviews were spot on concerning John and crew. Look forward to visiting to say thank you in person.”
“Doesn't have the variety I'm looking for in the store however they do have larger size shoes available. Which both walmart and Marshall's don't carry unless online.”
“I was at the Dicks in West Hartford yesterday. An Uber driver came in to pick up an online order. The uber driver was incredibly rude to the the cashier. I believe the cashier’s name was Laura. Laura handled the situation calmly explaining that she could not release the order because the uber driver was not on the pick up list. The uber driver was extremely rude, swearing at her. Laura remained calm and professional. Once the online customer was contacted the order was released. When asked for ID the uber driver slammed her ID onto the register and continued to be rude. The cashier handled the situation calmly and professionally. No one deserves to be treated like that and she remained calm and professional.”
“Love the clothes here! Technical but just as good for casual wear as for your workout. I even wear some pieces to work. Every stitch and seam has a purpose but the pieces are pretty too! and the best fit of any workout wear I've tried! The price is well worth it as they last and wear well. Plus, while they are on trend, they aren't fad-y, so you can wear them on and on.”
“Walked into the store trying to order something online and having some snafus, and the Manager on Duty (PJ) stepped in to help me out. He was empathetic to my situation, and delivered top notch service with a good outcome (me getting my product without hassle, and the store making money)! Seems easy, but he has to work through some technical glitches outside of his control - but he was great. Good staff, clean / organized store, what more could you ask for ?”
“This place was pretty good. We came in here looking for a particular pair of shoes and a particular size they had them I mean it’s a shoe store so this is what we expected but the service was really good. Everyone was very friendly and knowledgeable weed return.”
10AM - 8PM
500 South Rd E208, Farmington
Sporting Goods
“My boyfriend and I came here to check out some jackets to replace his old one. Ernes was SUPER helpful and helped us pick him out the perfect jacket. He took the time to explain the difference between the two we were looking at and was super knowledgable. Highly recommend!”
“Jose and Samantha were so helpful, I got the LeBron 23’s and for those of you that don’t know it’s a GINORMOUS box, and a pain to take apart too. They both helped me try on multiple pairs of shoes until I found what suited my needs just right. 10/10 experience.”
“I have had several outstanding experiences here. The staff members are always friendly and helpful, on the phone and in the store. One helped advise me on how to look up gear on the website to confirm it was available for resupply in the store before coming in, and another took the time to check some shoes I was picking up to make sure they were the right size in the box. They have quality products and I am impressed by the staff’s attitude. Great job, guys, customer for life.”
“I had a great experience with Oakwood Sports Center. We needed access to a basketball court for my athlete on very short notice, and Cortney was super helpful and accommodating in making it happen for us.
Everyone on the staff was friendly and welcoming, and the facility overall is a really great environment. I really appreciate how quickly Cortney helped us get everything arranged. Highly recommend Oakwood Sports Center and looking forward to returning in the near future!”
“Absolutely awesome experience!!! The pro shop is top notch for both knowledge and personality. Got fitted,baked, and sharpened skates! Ian was instrumental in us completing our list of gear needed and I couldn't have imagined a better shopping venture! Inventory is vast and I can't wait to bring our lil man there when it's his turn to play hockey! Basically friendly, knowledgeable, and a lot to choose from! We'll be back for sure!”
“Let me start by saying thank you to Richard. After extensive shopping for 2 pairs of Jordans for my 16 year old daughter. I gave up on Massachusetts and went to Buckland Hills mall. First shoe store was Finish Line. Nothing but attitude from their employees. Really glad they didn't have what I needed. Proceeded to go to Foot Locker and Richard with a big smile ask how can I help. The customer service was phenomenal. Selection and availability was amazing. Store was clean and just about perfect. I want to say hands down best shoe buying experience to date. They had exactly what we needed. This man should be at corporate. Hats off to you good sir. My daughter had a million watt smile on the 45 minute ride back to Massachusetts. I will gladly drive 45 to see you again.”
“I normally don’t write reviews like this but I had a really great experience with their stylist last Thursday. I think her name was Zoey, she had black hair. she was so patient and helpful and gave me personalized advice. it really helped since I haven’t picked out clothes for myself in a long time. her advice totally gave me peace of mind and confidence. several associates and a cashier also helped me out. very nice and helpful staff during a busy time!!”
“My wife loves their sports bras. They’re kinda pricey but She says it was worth it and when it comes to lululemon you definitely get what you pay for. She’s more than happy and impressed with the brand”
“Deavor helped me find my bra size and knew exactly what I was looking for in a bra! She was super sweet and extremely helpful. She even went out if her way to find me in thr store later to give me a free bag since I was gonna spend over 100 bucks there! Thank youuuuuu!”
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“Great experience and great staff. Very friendly and accommodated us right away. Batting cages were clean and machines were in good shape, ready to use. Highly recommend. 15 dollars cheaper per half hour than some of the competition in the area.”